Coordinator, Events & Sponsorships

Position Title: Coordinator, Events & Sponsorships

Reports to: Director, Programmes and Commercial Services

Duration: Full time, Permanent

Candidate would need to be available for international travel - 25% of the time

Location: Montreal, Canada

The Coordinator, Events & Sponsorships is responsible for supporting ACI World's events and revenue-generating activities with a focus on sponsorships and direct outreach to current customers and new clients. Duties include seeking sponsorships for ACI World events and products, liaising with the internal team to assist in tracking objectives and deliverables, and identifying new markets, customers, and opportunities for delivering ACI World's products to maximize revenue. Additionally, the candidate will be expected to develop new networks with potential clients by attending various industry events, as well as coordinate the logistics behind webinars and rehearsals.

I. Major Functions Responsibilities:

• Working with internal events and product teams to support sponsorship revenue targets

• Participate in the sale of exhibition space and sponsorships at ACI World events

• Create brochures and presentations which can be used for the sale of events, products, and/or services

• Implementing and maintaining an accurate, up-to-date sales master file and using the CRM as an integral tool in building business intelligence.

• Managing and coordinating follow-up actions to signed advisory services mandates and sponsorship agreements, ensuring deliverables are met within the determined timeframe.

• Answering customers' product-related questions and queries promptly and collaborating and strategizing with internal teams.

• Identifying new market opportunities and forging relationships with key contacts with a goal of creating revenue.

• Representing ACI at events to promote products and services to the industry when needed

• Coordinate the rehearsals, logistics and rollout of various ACI webinars with internal subject matter experts and sponsors

II. Education/ experience:

• University degree, preferably with specialization in communications, business or commerce studies.

• Minimum 3-4 years experience in sales and customer service

• Excellent English skills, with clear writing style is essential.

• Additional languages such as French, or Spanish, will be considered an asset.

III. Skills and Abilities:

• Knowledge of customer relationship management (CRM) tools and practices a strong asset.

• Teamwork skills, but with ability to work independently and assume full responsibility for assigned tasks.

• A strong understanding of customer and market dynamics and ability to think strategically.

• Superior organizational skills to carry out and prioritize multiple tasks. • Excellent communication skills and aptitude for fostering positive relationships.

• Teamwork skills, but with ability to work independently and assume full responsibility for assigned tasks.

• Knowledge of the aviation industry would be an advantage.

IV. ACI World Values

Candidate must possess and exhibit ACI World values:

• Integrity

• Member focus

• Professionalism

• Teamwork.

What we offer

• Hybrid work
• Full benefits (health, vison and dental), including telemedicine
• RRSP company matching contributions
• 4 weeks of vacation per year
• Paid personal/sick days and mental health days (10- days every year)
• Cell phone paid
• Social events and recognition programs
• Opus card discount
• Casual dress
• Training
• Employee rewards and recognition program
• Tedy Wellness Spending Account