Bilingual Salesforce Functional Consultant
Job Description
Title: Bilingual Salesforce Functional Analyst
There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.
Whatever your work and life goals, we’ll help you achieve them. Sooner.
Join Accenture Technology and thrive in a digitally driven, innovation-led environment where you can help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.
Salesforce.com professionals demonstrate skills in Salesforce.com which is the leader in CRM solutions for customer relationship management software and cloud computing.
WORK YOU’LL DO
· Leading and ensuring the successful delivery of Salesforce.com CRM and other implementation engagements.
· Managing resource requirements and project team members.
· Leading business and functional requirements definition and prioritization/scoping of requirements.
· Mapping functional requirements to Salesforce.com CRM features and functionality.
· Maintaining and coordinate communication with the customer throughout each project.
· Supporting pre-sales activities inclusive of participating in sales calls and proposal development.
· Mentoring more junior team members in business analysis, project management, and Salesforce.com best practices.
Qualifications
WHO WE´RE LOOKING FOR?
· Minimum of 3 years' progressive experience in project management, business analysis, and technology implementation in full life-cycle CRM engagements
· Minimum of 2 years' experience with Salesforce.com
· Bachelor’s degree
· Good understanding of Sales and Service Processes in B2C and/or B2B setting
· Fluency in French and English
· English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Professional Skill Requirements
· Salesforce certification
· Proven ability to build, manage and foster a team-oriented environment.
· Proven ability to work creatively and analytically in a problem-solving environment
· Desire to work in an information systems environment.
· Excellent communication (written and oral) and interpersonal skills.
· Excellent leadership and management skills.
WHAT´S IN IT FOR YOU?
· Competitive benefits, including a fair and balanced parental leave policy.
· At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people.
· Career coaching and mentorship to help you manage your career and develop professionally.
· Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.
· Fantastic opportunities to develop your career across a variety of clients.
· Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.
#LI-MP
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Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. "&"As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired in British Columbia as set forth below.
Information on benefits is here.
Role Location Annual Salary Range
British Columbia $60,600 to $137,300