Senior Officer, Operations

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What's in it for you

We've got the purpose, the people and the perks you need for a fulfilling career. Here's what you get when you're a contract employee:

• 3 weeks of accrued vacation.
• Annual individual performance bonus.
• Support in your personal and professional growth with training, mentorship and more - because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region's office at a minimum of 4 times a month.

About the role :

Join the Agreement Management Team in the Senior Officer, Operations position. In this role, you will effectively manage long-term housing agreements concluded between CMHC and our clients, including co-operative organizations and non-profit organizations. You will be responsible for supporting and providing good client service to help achieve corporate objectives.

This is a temporary position with a duration of 18 months.

What you'll do:

• Undertake a variety of analysis and monitoring activities to ensure compliance and viability of housing projects receiving CMHC funding.
• Analyze financial statements, budgets and conduct other activities to identify issues, potential problems and/or emerging trends in the housing portfolio.
• Work with our various business lines on the sustainability of the housing portfolio and the creation of new units.
• Provide support and recommend alternative solutions in line with our risk appetite to clients and stakeholders, including the communication of key decisions and the interpretation of policies.
• Responsible for operational activities related to payment of subsidies, administration of loans and default management.
• Maintain quality relationships with clients to understand their needs and objectives and explore opportunities to further housing outcomes.
• Prepare a variety of reports, memorandums and communications to support decision making and a positive client experience.

What you should have:

• A College degree in business administration or commerce, with a concentration in accounting, finance or property management.
• An understanding of financial statements and ability to assess their viability.
• An ability to interpret program guidelines to ensure that maximum flexibility is used in their implementation.
• Strong analytical, problem solving and decision-making skills.
• An ability to persuade, influence and/or negotiate with others to gain acceptance of proposals or plans.
• Demonstrated organizational skills and the ability to manage multiple concurrent priorities and tight deadlines with an emphasis on producing quality results.
• Strong oral and written communication skills.

It would be great if you also had:

• A Chartered Professional Accountant designation.
• Demonstrated experience working with Indigenous clients and/or non-profit and co-operative organizations.
• Knowledge of Indigenous people culture, politics and history.
• Knowledge of non-profit housing sector politics and history.
• Knowledge of mortgage financing and social housing programs.

Posting closing date: Note, the competition may remain active until filled.

Our commitment to diversity, equity, and inclusion

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry - we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around!