Event Systems Coordinator

Position: Event Systems Coordinator

Department: Event Services

Reports to: Sr. Director, Security & Event Operations

POSITION SUMMARY:

The Event Systems Coordinator assumes a central role within the Event Services and Arena Operations team. Tasked with managing our centralized platform spanning all operational departments, this position is pivotal in enhancing communication for both fans and staff, mitigating liability and risk for our arena, and streamlining facilities management processes. Additionally, the incumbent will collaborate closely with various stakeholders to ensure optimal scheduling and maintenance of our arena calendar. This position will be required to work evenings and weekends as needed.

This role will focus on:

• Overseeing the daily management of the arena’s centralized operations system (24/7); liaising with Event Services and Arena Operations teams
• Monitoring system performance and troubleshooting issues as they arise, implementing solutions to enhance productivity and efficiency for our operations teams
• Collaborating with other departments to integrate arena systems with overall operations, such as event scheduling, contractor scheduling and maintenance scheduling, fan experience and security incident management
• Providing training and support to staff on the use of arena systems
• Managing cross-functional department processes and workflows
• Monitoring and tracking work orders, holding departments accountable for timely completion
• Coordinating with vendors and contractors for system repairs, upgrades, and maintenance

WE HAVE:

• A team you can belong to and believe in
• A fun, high energy environment
• An open mind for new ideas
• The opportunity to embark on a career development journey
• Lots of fun staff events throughout the year
• Onsite gym and underground parking

YOU HAVE:

• Post-secondary degree or diploma in Business Administration, Facilities Management or a related field
• Proven experience in event operations and experience with and a strong aptitude for database concepts
• Excellent attention to detail
• Excellent problem-solving skills and the ability to work effectively under pressure
• Strong communication and interpersonal skills, with the ability to collaborate across departments and external partners
• Strong customer service focus
• Onsite role at our office in downtown Vancouver

YOU MIGHT ALSO HAVE:

• Experience with arena or stadium operations
• Project management experience

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.