Advisor, Indigenous Patient and Family Engagement, Neonatal Intensive Care Unit (NICU)
BC Women's Hospital & Health Centre
Vancouver, BC
In accordance with the Purpose, Vision, Values, Coast Salish Teachings and strategic directions of PHSA, eliminating Indigenous-specific racism and discrimination, diversity, equity, inclusion, and safety, including both patient and employee safety are priorities and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety, including Indigenous Cultural Safety, is inherent in all aspects of this position.
The Advisor, Indigenous Patient and Family Engagement (IPFE) reports to the assigned Senior Director or Program Manager is responsible for developing, evaluating and sustaining engagement partnerships and opportunities between Indigenous patients, their families and/or supports, and healthcare providers and staff of the assigned program. The role builds awareness of Indigenous perspectives, bringing a lens of Indigenous cultural safety, diversity, equity and inclusion to the identification, exploration, education and resolution of identified areas for improvement. Working independently and in collaboration with healthcare leaders and practitioners, the Advisor IPFE supports and co-leads the development, implementation and evaluation of Indigenous patient experience and engagement strategies and activities for current and past Indigenous parents, families and support persons with the goal of creating a quality experience for Indigenous families.
Drawing on their unique experiences and ways of knowing, the Advisor IPFE welcomes, invites and offers peer support through information sharing, advocacy, and connecting patients and families with parent and family programing and Indigenous specific resources during their stay in the assigned specialized C&W area. The role supports program leaders and members of the health care team and support staff to create a safe and welcoming environment for Indigenous patients, families and supporters. The role facilitates meaningful partnerships, and mentors healthcare professionals to support active Indigenous stakeholder (patient, parents, families and supporters) participation in feedback, patient and family centered care initiatives, service planning, delivery and evaluation to support the ongoing development and advancement of an integrated model of patient and family centered care.
The Advisor, IPFE has a comprehensive understanding of the relationship between engagement, patient safety, improved patient and family experience, and patient and family health outcomes. and has respect for, and believes in the value of the patient and family and recognizes the parent (or designated caregiver) as the primary decision maker for their child, and a key member of their child's core care (healthcare) team.
What you'll do:
What you bring
You are also:
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Job Type: Temporary, Full-Time (until October 4, 2024)
Salary Range: $65,884 - $94,708 per year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan.
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 0900-1700
Requisition Number # 153692E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.
BCW is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of October 20, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day