Operations Coordinator

Operations Coordinator

Prince George, BC

The Operations Coordinator is responsible for the implementation and coordination of projects and new initiatives for within the Service Line. The Operations Coordinator develops and implements work plans including: identifying resources as required, develops business cases, briefing notes and related key documentation, collects and analyzes data/meeting notes, formulates and evaluates options, and recommends solutions/courses of action to support the goals of the various programs and the ongoing needs of the major stakeholders.

What you'll do

• Supports various health management and disaster emergency management committees.
• Supports strategies and operation communications related to seasonal Wildfire response/prevention projects, along with other business units.
• Provides notification/communication templates and maintenance for widespread health authority distribution and executive situational updates.
• Compiles, analyzes, and reports on research and best practices needed to advance projects and initiatives.
• Completes literature reviews to support best practice, and performs consultative interviews to provide current research and thinking to support implementation plans relating to various projects.
• Participates in supporting best practice innovations by preparing proposals and preparation of business cases.
• Establishes detailed project charters and plans objectives to outline timelines, project deliverables, and activity trackers.
• Provides administrative support for the respective projects(s) and/or initiatives, by coordinating meetings, preparing and distributing meeting documentation, reporting on project status reports, and coordinating general administrative support functions for the various projects.
• In collaboration with Operations Manager(s), represents the program at various forums such as meetings, workshops, and conferences in order to share information, seek input and give presentations.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Bachelor's degree in a related health discipline or Business Administration, plus a minimum of three (3) years recent related experience. Previous experience in program development and implementation or project management required. Completion of a Project Management Certificate and knowledge of public health an asset.
• Able to work in a fast-paced environment with quick turnaround times and able to manage competing priorities.
• Proficient in administrative skills (Office - Outlook, Word, Excel, SharePoint).
• Familiar with communications platforms (Zoom, Teams, WhatsApp).
• Knowledge of data and information management (shared drives, file management, relaying information).
• Comfortable communicating with leadership at various levels (committees, meetings, EOCs).
• Competent in report writing and synthesizing information (situation reports, after action reports).
• Flexible with work hours (can work evenings/weekends as needed).

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual full-time hours (37.5 hours per week)

Wage: $33.00 - $43.00/hour - as a casual employee, total earnings include an additional 13% in lieu of benefits and paid vacation. The rate for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan

Location: Prince George, BC / Hybrid

Hours of Work: Monday - Friday (37.5 hours per week)

Requisition # TOD04162024

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

This position is part of PHSA Talent on Demand (ToD) which is our unique in-house recruitment program. ToD connects qualified individuals with diverse job opportunities across PHSA and the other health authorities, creating a gateway for those who wish to achieve their career goals within healthcare. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit https://jobs.phsa.ca/talent-on-demand or contact talentondemandcareers@phsa.ca.