Top Benefits
About the role
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. What’s in it for you: In this role, you will lead the Canada Region and be responsible for execution strategy and the achievement of business results. This position is responsible for the strategic outlook of the region and is expected to lead effective change management efforts while maintaining critical relationships with key customers. The Digital Service Leader leads a team of Tech Team Leads and Remote Service Specialists (RSS) to execute digital service offerings, support EHS initiatives, foster employee engagement and development, and achieve business targets. This role reports to the Regional Service Operations Leader. What you will do: Drive critical growth enablers, such as service agreement base growth and repairs (pull-through), in partnership with Sales. Collaborate with ASLs and ASMs to align processes and increase effectiveness. Develop and maintain key customer relationships across the region. Build and execute robust customer connection processes. Own WIP responsibility with effective business forecasting. Manage budget control responsibilities, including expense containment for fleet, uniforms, tools, T&E, safety equipment, etc. Mitigate risk related to service agreements and service repair work. Drive continuous improvement through ongoing process reviews and training, where appropriate. Ensure standard service work processes are created and followed. Proactively assess and plan workforce needs in partnership with Sales to understand market demands. Leverage productivity tools to evaluate team performance. Effectively attract, coach, counsel, train, and develop all Digital Service team members. Ensure skill competency in customer service, processes, and technical capabilities to the highest degree possible. Ensure environmental, health, and safety compliance within the team. Connect and engage with field teams as required. Oversee training to ensure a safe and productive work environment both in the shop and at customer sites. Leverage productivity tools to support team evaluation, associate leadership, and development. What you will bring: Excellent leadership and people management capabilities. Exceptional interpersonal and communication skills. Strong written communication abilities with keen attention to detail. Ability to communicate effectively with customers in issue resolution and escalation situations, both verbally and in writing. Highly skilled at influencing with and without direct authority. Ability to collaborate and communicate effectively with both Sales staff and team members. Minimum of five (5) years of experience managing and coaching large teams and organizing work schedules, and three (3) years of experience in HVAC or a related field involving technical systems, equipment, or skilled trades. Project management skills to oversee and drive successful execution of startups and customer requests. Strong business acumen and analytical skills, with demonstrated knowledge of P&L and annual operating plans. Proficiency in Microsoft applications; Salesforce experience is considered an asset. A valid driver’s license held for a minimum of 12 months, with no major or frequent traffic violations. Practical experience, relevant skills, and alignment with our leadership principles. Language Requirements: English fluency (oral and written) is required. Full professional working proficiency in French (oral and written) is an asset. Regular overnight and local travel is required monthly within the country, with occasional overnight travel outside Canada. Annual Base Salary Range or Hourly Base Pay Range: $86,300.00 - $155,435.00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us. That's okay! Share your skills, interests, and experience with us by building your Talent Profile to allow us to keep you in mind for future opportunities to join our team. At Trane Technologies, we believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: app_accommodations@tranetechnologies.com
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Top Benefits
About the role
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. What’s in it for you: In this role, you will lead the Canada Region and be responsible for execution strategy and the achievement of business results. This position is responsible for the strategic outlook of the region and is expected to lead effective change management efforts while maintaining critical relationships with key customers. The Digital Service Leader leads a team of Tech Team Leads and Remote Service Specialists (RSS) to execute digital service offerings, support EHS initiatives, foster employee engagement and development, and achieve business targets. This role reports to the Regional Service Operations Leader. What you will do: Drive critical growth enablers, such as service agreement base growth and repairs (pull-through), in partnership with Sales. Collaborate with ASLs and ASMs to align processes and increase effectiveness. Develop and maintain key customer relationships across the region. Build and execute robust customer connection processes. Own WIP responsibility with effective business forecasting. Manage budget control responsibilities, including expense containment for fleet, uniforms, tools, T&E, safety equipment, etc. Mitigate risk related to service agreements and service repair work. Drive continuous improvement through ongoing process reviews and training, where appropriate. Ensure standard service work processes are created and followed. Proactively assess and plan workforce needs in partnership with Sales to understand market demands. Leverage productivity tools to evaluate team performance. Effectively attract, coach, counsel, train, and develop all Digital Service team members. Ensure skill competency in customer service, processes, and technical capabilities to the highest degree possible. Ensure environmental, health, and safety compliance within the team. Connect and engage with field teams as required. Oversee training to ensure a safe and productive work environment both in the shop and at customer sites. Leverage productivity tools to support team evaluation, associate leadership, and development. What you will bring: Excellent leadership and people management capabilities. Exceptional interpersonal and communication skills. Strong written communication abilities with keen attention to detail. Ability to communicate effectively with customers in issue resolution and escalation situations, both verbally and in writing. Highly skilled at influencing with and without direct authority. Ability to collaborate and communicate effectively with both Sales staff and team members. Minimum of five (5) years of experience managing and coaching large teams and organizing work schedules, and three (3) years of experience in HVAC or a related field involving technical systems, equipment, or skilled trades. Project management skills to oversee and drive successful execution of startups and customer requests. Strong business acumen and analytical skills, with demonstrated knowledge of P&L and annual operating plans. Proficiency in Microsoft applications; Salesforce experience is considered an asset. A valid driver’s license held for a minimum of 12 months, with no major or frequent traffic violations. Practical experience, relevant skills, and alignment with our leadership principles. Language Requirements: English fluency (oral and written) is required. Full professional working proficiency in French (oral and written) is an asset. Regular overnight and local travel is required monthly within the country, with occasional overnight travel outside Canada. Annual Base Salary Range or Hourly Base Pay Range: $86,300.00 - $155,435.00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us. That's okay! Share your skills, interests, and experience with us by building your Talent Profile to allow us to keep you in mind for future opportunities to join our team. At Trane Technologies, we believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: app_accommodations@tranetechnologies.com