IT Systems Administrator – 1.0 FTE

Central Office

Located in Calgary, Foundations for the Future Charter Academy (FFCA) is the largest public

charter school in Alberta, serving over 4000 students in eight campuses throughout the city. We

offer educational programming through a distinctive Direct Instruction Teaching and Learning

Framework (DITLF) that has been refined and developed within the Alberta context for students

from Kindergarten to Grade 12. Our mission is to provide a safe and caring environment where

the four pillars of our charter, namely academic excellence, character development, parental

involvement and staff leadership are valued and fostered.

Position Summary

The IT Systems Administrator is a senior technical role responsible for the administration,

integration, operation and governance of FFCA’s enterprise systems, identity platforms, and

data flows across the organization.

Reporting to the Director of Technology, this role combines sysadmin-level responsibilities,

enterprise application support, and data governance oversight to ensure FFCA’s systems are

reliable, secure, and aligned with operational and regulatory requirements. This role serves as

the primary technical steward for how data moves between systems, how identities are

provisioned and governed, and how enterprise platforms securely operate at scale across

multiple campuses.

Responsibilities

1. Systems Administration & Identity Management

a. Administer and maintain core directory and identity systems, including:

i. Active Directory

ii. Microsoft Entra ID

iii. Google Workspace

b. Manage and maintain identity lifecycle processes:

i. Account provisioning, role changes, transfers, and deprovisioning

ii. Student, staff, and contractor identity workflows

c. Support and maintain directory synchronization tooling (e.g., Entra Connect,

Google Sync)

d. Troubleshoot complex authentication, authorization, and access issues

e. Enforce least-privilege access and role-based access control across systems

f. Maintain system documentation, scripts, data, and configuration standards

i. Architecture diagrams

ii. Integration maps

iii. System dependency documentation

2. Enterprise Applications & Tier-3 Support

a. Provide Tier-3 escalation support for enterprise platforms, including:

i. PowerSchool (SIS)

ii. Rycor, Atrieve, LINQ systems

iii. Edsby, EduLog, PASI, School Messenger

iv. Follett Destiny and other instructional/business systems

b. Serve as technical liaison with vendors for advanced troubleshooting

c. Coordinate upgrades, maintenance windows, and system changes

d. Ensure system configurations align with divisional standards and policies

3. Enterprise Data Governance & Stewardship

a. Act as technical owner for enterprise data flow and integrity across systems

b. Through consultation with key stakeholders, maintain and evolve FFCA’s

System Integration Map.

c. Monitor and improve data quality, consistency, and timeliness

d. Identify and mitigate risks related to:

i. Manual data transfers

ii. Legacy scripts

iii. One-off integrations

e. Support compliance with Alberta privacy legislation and FFCA data governance

policies

f. Define, implement, and operationalize data standards, classification

frameworks, and retention practices across enterprise systems in alignment

with FFCA practices and procedures

g. This role directly addresses FFCA’s current reliance on manual, legacy, and

vendor-managed data synchronizations across systems

4. Data Integration & Automation

a. Collaborate with FFCA administration and leadership, support, maintain, and

modernize system integrations, including:

i. SIS-driven data exports/imports

ii. API-based and file-based integrations

iii. PowerQuery, scripted, and vendor-provided connectors

b. Troubleshoot data flow failures and reconciliation issues

c. Identify high-risk manual data processes and lead their redesign into

resilient, monitored, auditable automations that improve reliability, security, and

efficiency

d. Maintain documentation for all data flows and integration dependencies

e. Ensure privacy standards and legislation requirements are met or exceeded

5. Service Management & Continuous Improvement

a. Develop and maintain:

i. Knowledge base articles

ii. Standard operating procedures

iii. Change and incident documentation

b. Support change management and post-incident reviews

c. Standardize routine enterprise processes through documentation and

implementation

6. Project Delivery & Technical Enablement

a. Lead or co-lead small-to-medium projects related to:

i. Systems modernization

ii. Identity improvements

iii. Data integration enhancements

b. Provide technical execution support on large divisional initiatives

c. Support testing, rollout, documentation, and staff readiness

d. Translate complex technical dependencies into actionable project insights

Required Education and Training

• Post-secondary education in Information Systems, Computer Science, or related field

• Bachelor’s Degree in Information Systems, Computer Science, or related field preferred

• 5+ years’ experience in a sysadmin, systems analyst, or enterprise IT role

• Relevant industry certifications (e.g. Microsoft, Google, Identity or Security)

• Experience in K-12 or public-sector environments preferred

• Demonstrated experience with:

o Enterprise application support for educational systems (SIS/ERP systems)

o Experience in maintaining or refactoring legacy scripts or integrations

Desired Knowledge and Skills

• Ability to communicate clearly and work closely with technical and non-technical

stakeholders

• Demonstrated experience with Active Directory, Entra, and Azure cloud platforms

• Experience with Microsoft Intune / Endpoint Manager, Conditional Access, and

Autopilot provisioning

• Demonstrated experience with scripting, automation, and orchestration, including

PowerShell automation

• Working knowledge of API authentication, including OAuth, service

accounts, Data transformation and systems integration

• Demonstrated understanding of information security frameworks and controls (e.g.,

NIST, CIS)

• Demonstrated understanding of business continuity practices

• Experience clearly documenting systems and integrations

• Working knowledge of TCP/IP and routing

• Working knowledge of DNS and DHCP architecture

• Working knowledge of VLAN concepts and network authentication concepts

(802.1X)

• Demonstrated experience with SQL Server or Azure SQL administration, including

basic query writing and troubleshooting

• Experience with REST API integrations and scheduled automation workflows

• Experience with CSV, XML, and JSON workflows

• Familiarity with data governance concepts and public-sector privacy legislation

requirements

• Demonstrated knowledge or experience using generative AI platforms responsibly

to improve operations

• Knowledge of ITIL, service management, project management, and enterprise

architecture concepts

• Microsoft 365 and/or Google Workspace administration

• Automation and orchestration experience

Annual Salary: $79,955 – $99,861

Application Details:

Interested candidates are asked to e-mail a cover letter, resume and three reference

names/contact information to chloe.graveline@ffca-calgary.com.

Closing Date: This position will remain open until a suitable candidate is found.

We thank you for your interest in FFCA but only short-listed candidates will be contacted.