Join the high impact Canada Strategy & Transformation (CS&T) team at the forefront of Manulife Canada’s evolution. We partner closely with senior executives to shape strategic direction, drive large scale transformation, and translate ambition into action - ensuring alignment across Business Units, Canada Segment and Enterprise priorities. As Manulife Canada undergoes a significant transformation, the team plays a pivotal role in defining the strategic agenda, unlocking cross‑functional value, and advancing segment‑level initiatives across growth, customer experience, digital, and operating model evolution. In this role you will operate as a trusted thought partner and delivery leader, working across functions to define priorities, solve complex problems, and execute against key strategic initiatives. You will have exposure to enterprise-level decisions-making and play a meaningful role in driving change across the organization. This is a unique opportunity to operate at the intersection of strategy and execution - frame complex business problems, synthesize insights-based solutions, manage discrete workstreams, and drive disciplined execution to enable alignment among senior stakeholders. This role is designed to drive meaningful business impact while accelerating your long-term professional growth. Position Responsibilities: Strategic Planning & Problem Solving Frame complex, ambiguous business problems and develop structured, insight‑led recommendations to support senior leadership decision‑making Translate qualitative and quantitative analysis into actionable recommendations that support enterprise‑ and segment‑level priorities, highlighting trade‑offs and implications for the business Drive the development and implementation of strategic plans, providing hands‑on support for the Canadian Leadership Team (CDLT) and management forums, including preparation of materials, analysis, and executive narratives Strategy Initiatives & Execution Own end‑to‑end workstreams, including scope definition, integrated planning & roadmaps, cross‑functional coordination, progress tracking and benefits realization Track progress, risks, and issues across assigned initiatives, escalating insights and challenges as appropriate to Directors or AVPs with clear mitigation strategies Lead delivery rituals (e.g., stand‑ups, retrospectives) and implement continuous improvements in ways‑of‑working Support portfolio‑level visibility by connecting initiatives, identifying dependencies, and highlighting execution risks Stakeholder Engagement & Influence Partner with cross‑functional stakeholders (e.g., business units, finance, technology, and other corporate functions) to drive alignment, influence decisions, and enable execution of strategic priorities Act as a day‑to‑day thought partner for initiative owners, bringing analytical rigor and structured problem solving to discussions. Negotiate trade‑offs and document decisions to ensure clarity, alignment, and forward momentum Team Leadership Review output from and coach junior team members, maintaining high quality standards across deliverables and contributing to skill development and team effectiveness Foster a collaborative, high‑performance team culture Required Qualifications: 5–8 years of progressive experience in strategy, management consulting, corporate development, or a related field. Undergraduate degree required; MBA or advanced degree is an asset. Experience in financial services, insurance, or a regulated industry preferred. Understanding of at least one of Manulife’s core businesses (i.e., Life insurance, group benefits, individual insurance, retail banking) Strong analytical, problem‑solving, and storytelling skills, with the ability to translate complexity into clear recommendations. Proficiency with MS Office suite required; financial modeling, SQL, Python, PowerBI skills desired Proven ability to operate effectively in fast‑paced, ambiguous environments and manage multiple priorities Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $103,270.00 CAD - $153,270.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.