Retail Operations Manager
Top Benefits
About the role
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success. Ready to Make an impact? Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have an opportunity for a full-time Retail Operations Manager to join our Retail Operations Team based out of our office in Mississauga, Ontario. Here’s where you’ll be focusing: Oversee Profit & Loss within department and division of responsibility and drive performance to meet targets Lead National Strategic programs & priorities with consistent follow up Review Key Performance Indicators (sales, margin, shrink) and provide areas of wins and opportunity Review Customer Experience results and look for ways to improve what customers are telling us Develop action plans and problem solve with Operations Leaders and Department Managers Lead sales techniques and cost controls Collaborate with backstage teams and vendor partners to ensure programs are Store first & Customer focused Implement training program cascade to Stores and liaison with Learning & Development Contribute and communicate content for National industry leading display standards, freshness policy and labour standards Lead training sessions to communicate department information on a regular basis by driving employee engagement and customer experience in department programs Review compliance results including Integrated Health Management and Food Safety results Tools compliance and liaison with retail enablement team to improve store performance and customer experience Provide direction on Merchandising and provide layout plans for Grand Openings, seasonal programs & Multi Cultural priorities Design reviews of Department floor plans for renovations and new builds Push Seasonal programs to ensure we capture customer impulse for key events What you have to offer: An Undergraduate Degree and a minimum of 8 years of relevant experience Full knowledge of company policies and department procedures Customer focused Working knowledge of business processes tools Proficient in Microsoft Office Strong ability to communicate (oral and written) Ability to build strong relationships across functions Ability to plan and organize Ability to analyze financial data and problem solve Able to embrace change Ability to navigate within the organization and leverage organizational knowledge Process driven Who we are Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities. Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
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Retail Operations Manager
Top Benefits
About the role
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success. Ready to Make an impact? Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have an opportunity for a full-time Retail Operations Manager to join our Retail Operations Team based out of our office in Mississauga, Ontario. Here’s where you’ll be focusing: Oversee Profit & Loss within department and division of responsibility and drive performance to meet targets Lead National Strategic programs & priorities with consistent follow up Review Key Performance Indicators (sales, margin, shrink) and provide areas of wins and opportunity Review Customer Experience results and look for ways to improve what customers are telling us Develop action plans and problem solve with Operations Leaders and Department Managers Lead sales techniques and cost controls Collaborate with backstage teams and vendor partners to ensure programs are Store first & Customer focused Implement training program cascade to Stores and liaison with Learning & Development Contribute and communicate content for National industry leading display standards, freshness policy and labour standards Lead training sessions to communicate department information on a regular basis by driving employee engagement and customer experience in department programs Review compliance results including Integrated Health Management and Food Safety results Tools compliance and liaison with retail enablement team to improve store performance and customer experience Provide direction on Merchandising and provide layout plans for Grand Openings, seasonal programs & Multi Cultural priorities Design reviews of Department floor plans for renovations and new builds Push Seasonal programs to ensure we capture customer impulse for key events What you have to offer: An Undergraduate Degree and a minimum of 8 years of relevant experience Full knowledge of company policies and department procedures Customer focused Working knowledge of business processes tools Proficient in Microsoft Office Strong ability to communicate (oral and written) Ability to build strong relationships across functions Ability to plan and organize Ability to analyze financial data and problem solve Able to embrace change Ability to navigate within the organization and leverage organizational knowledge Process driven Who we are Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities. Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.