Senior Organizational Change Manager
About the role
Must Haves
The proposed resource must meet or exceed one of the following combinations of experience: Change Management certification or accreditation (e.g., Prosci, or similar) from a recognized issuing body and 8 years related experience. 1 year demonstrated experience working as an Organizational Change Manager on at least 1 complex technology/software application project. 8 years experience developing change management deliverables (e.g., Change Strategy and Plans, Readiness Assessment, Resistance Management Plan, Change Impact Analysis, Impact Assessments, etc) 5 years experience developing effective communication materials for stakeholders.
Nice To Haves
1 year demonstrated experience working as an Organizational Change Manager on at least 1 project in a large organization or public service environment, impacting 100+ staff. 5 years experience defining and measuring project change success metrics and progress. 5 years experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users) 5 years experience developing effective communication deliverables (e.g., communication plans, schedules and strategies, etc). 5 years experience fostering effective working relationships with leadership and stakeholders. 5 years experience in change risk management. 5 years experience leading and facilitating meetings with stakeholders at all levels. 1 year experience using MS Office 2016 products or higher versions. 1 year experience working in or for the public sector. 1 year experience working with or testing Microsoft Dynamics 365 solutions (CRM, Finance) or similar platforms.
Responsibilities
Collaborate with project sponsors, operational teams, vendors, cross-functional teams, trainers, and change management community to ensure all project activities are completed. Collaborate with Program Manager in the development of project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks. Assist with risk management and issues management Build and deliver presentations relating to change management for various levels of the organization (Executive, Branch, etc.). Plan and facilitate meetings with management and other stakeholders as required. Assess and manage key stakeholders. Conduct change impact analysis. Develop and implement effective change plans. Develop and implement effective communication plans. Develop communication materials. Develop and implement resistance management plans. Ensure information is communicated to impacted audiences throughout the duration of the project/program. Define and measure success metrics and monitor change progress. Identify risks and issues relating to change management functions. Conduct readiness assessments. Ensure new technology solutions or applications are rolled out successfully and in a sustainable way. Writing compelling copy to create engaging communications. Understand the role of communication in change management - working to reposition organizational change and end user needs and expectations.
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Senior Organizational Change Manager
About the role
Must Haves
The proposed resource must meet or exceed one of the following combinations of experience: Change Management certification or accreditation (e.g., Prosci, or similar) from a recognized issuing body and 8 years related experience. 1 year demonstrated experience working as an Organizational Change Manager on at least 1 complex technology/software application project. 8 years experience developing change management deliverables (e.g., Change Strategy and Plans, Readiness Assessment, Resistance Management Plan, Change Impact Analysis, Impact Assessments, etc) 5 years experience developing effective communication materials for stakeholders.
Nice To Haves
1 year demonstrated experience working as an Organizational Change Manager on at least 1 project in a large organization or public service environment, impacting 100+ staff. 5 years experience defining and measuring project change success metrics and progress. 5 years experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users) 5 years experience developing effective communication deliverables (e.g., communication plans, schedules and strategies, etc). 5 years experience fostering effective working relationships with leadership and stakeholders. 5 years experience in change risk management. 5 years experience leading and facilitating meetings with stakeholders at all levels. 1 year experience using MS Office 2016 products or higher versions. 1 year experience working in or for the public sector. 1 year experience working with or testing Microsoft Dynamics 365 solutions (CRM, Finance) or similar platforms.
Responsibilities
Collaborate with project sponsors, operational teams, vendors, cross-functional teams, trainers, and change management community to ensure all project activities are completed. Collaborate with Program Manager in the development of project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks. Assist with risk management and issues management Build and deliver presentations relating to change management for various levels of the organization (Executive, Branch, etc.). Plan and facilitate meetings with management and other stakeholders as required. Assess and manage key stakeholders. Conduct change impact analysis. Develop and implement effective change plans. Develop and implement effective communication plans. Develop communication materials. Develop and implement resistance management plans. Ensure information is communicated to impacted audiences throughout the duration of the project/program. Define and measure success metrics and monitor change progress. Identify risks and issues relating to change management functions. Conduct readiness assessments. Ensure new technology solutions or applications are rolled out successfully and in a sustainable way. Writing compelling copy to create engaging communications. Understand the role of communication in change management - working to reposition organizational change and end user needs and expectations.