As our Communications Team Supervisor, you’ll be the driving force behind a dynamic team of Content Writers and Translators—bringing ideas to life and ensuring every message hits the mark. In this role, you’ll lead from the front: coaching a team, sparking creativity, and fostering a collaborative environment where great content thrives. You’ll partner closely with cross-functional teams, turning business goals into compelling stories that resonate across all marketing channels.
You’ll ensure everything we publish is clear, consistent, and on-brand, maintaining a strong, unified voice while keeping quality high and details sharp. From hands-on content development to final polish and quality control, you’ll play a key role in shaping how we show up in the market.

Responsibilities:

• Lead the team’s day-to-day work while staying hands-on with writing, editing, and content creation.
• Plan and manage content projects to keep everything on track and on time.
• Ensure all content is clear, accurate, consistent, and aligned with brand guidelines.
• Maintain a strong, consistent voice across all communications.
• Review and improve product and marketing content to meet quality standards.
• Provide guidance on writing, editing, and translation best practices.
• Collaborate with internal teams to align priorities and deliver content efficiently.
• Support communication planning for key initiatives.
• Create and maintain processes, workflows, and style guidelines.
• Coach, mentor, and support team members’ growth and performance.

Requirements:

• Bachelor’s degree or professional program degree in English, Communications, Journalism, or a related field.
• 3-5 years experience in a related field.
• Experience in content creation, writing, editing, or communications.
• Proven ability to lead, coach, or supervise a team.
• Strong writing, editing, and proofreading skills with a focus on accuracy and quality.
• Ability to create clear, engaging content and adapt messaging for different audiences.
• Experience reviewing and improving content, including complex or sensitive topics.
• Creative thinker who brings new ideas and looks for ways to improve content and processes.
• Able to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
• Strong problem-solving and critical thinking skills.
• Excellent collaboration and relationship-building skills.
• High level of accountability and ownership of work.
• Familiarity with content management systems and basic database concepts.
• Proven ability to lead, motivate, and support a team’s development.
• Proficiency with Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel).
• Bilingual (French and English*), spoken and written. (*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.

We are an equal opportunity employer. While we appreciate all the expressed interest in joining our team, only candidates selected for interviews will be contacted.

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