Manager, Student Learning Support
About the role
Manager, Student Learning Support
Tracking Code: req2056
Faculty/Department: Office of the Deputy Provost
Number of Positions: 1
Appointment Type: Full-Time Continuing
Hours of Work: 35 hours per week
Non-Union Hiring Zone: Job Level 10 - $89,100 - $111,100
Posting Date: May 28, 2026
Closing Date: June 11, 2026 (7:00 pm EST)
Job Summary: Reporting to the Director – Teaching and Learning Centre, the Manager of the Student Learning Support (SLS) leads a team, as well as collaborating with other units, that supports students in their academic development.
Nature of work:
The successful candidate will lead the development and implementation of a comprehensive strategy for student academic development and support. The incumbent will also be responsible for the design and implementation of programs and services within the Teaching and Learning Centre (TLC), as well as campus-wide collaboration with Faculties and other units.
Responsibilities/accountabilities:
- Develops and implements operational plans for SLS, consistent with overall priorities and goals of the University and the Teaching and Learning Centre
- Leads a staff of subject specialists, academic development facilitators, student staff, and peer tutors
- Carries out ongoing performance development, coaching and mentoring
- Works with the Director (TLC) to manage the SLS budget and develop budget submissions
- Develops and implements new strategic initiatives for SLS, including assessment strategies, specialized tutoring, and academic development programs, including academic literacies and student remediation and transition
- Design and implement evaluations of SLS programs and student needs to assess program effectiveness
- Support and promote continuing professional development of SLS staff to ensure skills are relevant and current
- Facilitates partnerships with student leaders, societies and clubs, and other student services to develop collaborative programs
- Develop partnerships with Faculties, faculty/instructors, and student leaders/groups, as well as other learning related units to promote understanding of students needs and identification of relevant resources
- Participate in University committees concerned with student success as identified by the Director, TLC
Required Skills:
- Proven leadership in program management and personnel development, with the demonstrated ability to mentor multi-functional teams, establish clear performance expectations, and integrate evidence-informed pedagogical frameworks to achieve institutional goals
- Strong program management and analytical skills
- Excellent problem-solving skills
- Ability to work with effectively University personnel
- Comprehensive understanding of student learning experiences, science of learning, Universal Design for Learning (UDL) principles, and sound pedagogical principles
- An understanding of evidence-informed best practices in teaching and the use of technology to enhance learning
- Superior communication skills, both oral and written
- Strong commitment to student success and learner support
- Working knowledge of instructional design theory, educational multimedia production, storyboarding, digital development, test development, graphic design, etc.
- Use of modern educational multimedia to enhance student engagement in active and collaborative learning
Required Education:
- Four-year degree required
- Master's degree strongly preferred
- Doctorate considered an asset
- An equivalent combination of education and related experience may be considered
- Verification of Academic credentials may be required
Required Experience:
- Five to seven years of related experience, including people leadership, in a post-secondary environment, preferably a University-environment
- Experience in program development and assessment/evaluation strategies; experienced in executing strategic priorities, particularly for student academic development and remediation
- Experience working with university personnel, including but not limited to faculty/instructors, Deans, and other university administrators
- Post-secondary teaching experience
How to Apply:
Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until June 11, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.
Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.
Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.
If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy.
The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.
Job Location: Oshawa, Ontario, Canada
Expected Start Date: 6/22/2026