We’re looking for an Operations Manager at Tegrita, which is a 100% remote organization. We come together throughout the year, but there is no office to ‘return to’. This job posting is for an existing vacancy within our organization.

What is an Operations Manager at Tegrita? At Tegrita, we do a lot of things differently and making sure our teams get to focus on doing what they do best, every day, is one them. As an Operations Manager, your role is enablement. You proactively support Tegrita's day-to-day operations and help keep our teams and systems functioning smoothly and efficiently. You will coordinate and execute the projects and tasks needed to keep a technology consulting business running and support planning, oversight and improvement of processes, systems and associated requests. Another way we’re different is that you are not an order-taker, you love to see things running smoothly and thrive when you’re making sure everyone has what they need to meet the business’ objectives.

Does this sound like you? Apply now by completing a quick screener survey: https://www.surveymonkey.com/r/L83ZNTG?source=linkedin

Or, to learn more keep reading or click here to view the Ops Manager Hiring Story: https://go.tegrita.com/Operations_Hiring

Why should I apply? You should apply if you’re excited by the talent profile of a CE. If you read the statements below and think “That’s me!” You thrive in a self-driven environment. You’re usually self-motivated and like to to get a lot done. You seek out projects and opportunities to make an impact by making yourself available to your team and offering your expertise before others ask. It’s important to you that you are trusted by your colleagues and clients and deliver on your promises so that people know they can count on you. You love seeing things through to the finish. You strive to understand and meet the requirements of every task and deliverable. You take pride in making the lives of others easier because you see the connection between the support you offer and the organization’s effectiveness You thrive on planning for efficiency. You enjoy planning effectively to minimize obstacles and mistakes. You’re a proactive communicator; saving effort by creating repeatable processes, improving existing ones, and advancing the adoption of processes across the organization. You are a multi-tasker who understands the value of anticipating the needs of the teams across the organization that you work with It is vital to you that you deliver consistent mistake-free work, on-time and as promised You recognize the importance of safeguarding the sensitive information you have access to and operate at the highest standard of integrity; insisting on others’ adherence to these standards, as well.

What does an Ops Manager do? The first 1-2 months will include training on Tegrita, our ways of working and our technical service delivery. You will also shadow experienced Ops Managers on their core tasks. By month 3, you can expect to be working independently on most projects. A successful Ops Manager will be contributing independently by their 3rd month. Day-to-day you’ll: Help management implement organizational objectives, strategies, policies and tactics. Support timely compiling and reporting of business metrics and performance data Own administration, usage documentation & training for internal systems Maintain process & policy documentation in our knowledge base systems Coordinate team events & travel Support finance, people, technology, and general operations functions. e.g. accounts receivable/payable, HR and IT Manage employee onboarding & offboarding Coordinate recruitment of new Tegritans Help manage and support organizational change Provide administrative support to the executive team and client-facing consultants

What does an Ops Manager earn? Level of experience and exposure to Financial, People, and Consulting operations will determine hiring level and/or salary base hiring bumps. We are organized on a 5 level matrix, our current opportunity is open to Level 2. Minimum starting salary for Level 2 is $65,000. In addition to the base salary for all roles, job-relevant education, certifications, subject matter expertise and over time, demonstrated contributions and tenure will bump up the base salary. Starting salary bumps will not exceed $5,000 and typically average $1,000-$2,000.

What are we looking for in an Ops Manager? We don’t hire arbitrarily based on degrees or number of years of experience. We believe in hiring for talent and we know that experiences are transferable. For Operations, we are looking for: someone living and authorized to work in Canada experience in HR, recruitment, payroll, consulting org ops are all assets

How do we hire? We know it’s tough for candidates and workers right now and do our best to balance what we need to identify people who will be successful at Tegrita and what we are asking for candidates. It’s not about jumping through hoops e.g. whether or not you submit a cover letter doesn’t impact your ability to do this job, so it won’t impact your success in getting hired. We have a transparent and consistent hiring process based on a philosophy of hiring for the talents that will make it possible for our new team member to get to do what they do best, everyday.

We identify these talents through our 5 step hiring process, we notify candidates if we are declining at every stage; we won’t ask you to continue to put in effort when we’ve decided. Screener - 2-3 min survey that helps us identify any one who could not possibly be successful in this role, whose talents are too far from who would thrive as an Operations Manager. It is not a reflection of you, it is a tool to save you time working towards a job you’d probably hate. Ready to apply? Complete the screener here: https://www.surveymonkey.com/r/L83ZNTG?source=linkedin Scenario - 1-2 hours in total for a written and video exercise. The scenario is designed to show us how you’d approach the kinds of things you’d be doing every day in this role and to give you a real taste of what your days would entail as an Ops Manager. We never use the work submitted for commercial purposes and we do our best to design the scenario to be unusable to us outside of hiring. Structured Interview - 30-40 minute phone interview with a 3rd party partner who's an expert in interviewing to uncover talents at work. There is nothing to prepare, this interview helps us understand how you think. The structured interview focuses on identifying the core traits and ways of thinking that make for a successful Tegritan in general and for your specific role. Executive Team Interview - 30-45 minute video call. On this video interview you will meet our Executive team who will ask you some questions and give you a chance to ask any questions you have. Peer Interview - On this final 30-45 minute video call you'll connect with another 3 people from the team who you'd be working with regularly. You’ll have the opportunity to assess if these are people you’d want to work with and hear about Tegrita from someone who isn’t in leadership.

What Does Tegrita Do? Tegrita is a consulting firm based in Toronto, Canada that operates with a 100% remote workforce across North America. Navigating the marketing landscape can feel chaotic, but we're in the business of making it effortless. Whether it's managing email campaigns, guiding technology integrations, or helping you hit those elusive growth targets, we tailor our services to your unique challenges. Tegrita is the Revenue Marketing Partner for high-stakes transitions. We are process-first, tech-precise, and accountable from decision to done.

Get to know us: Meet Our Team: https://tegrita.com/who-we-are/ Hear from Our Team: https://tegrita.com/careers/

Here at Tegrita, we welcome and encourage applications from all individuals with relevant experience, people with disabilities, including people with lived experience of mental health and addictions issues. Accommodations are available on request for candidates taking part in all aspects of our selection process. We are actively investing in anti-racism and anti-oppression practices and policies. If you have any feedback on your experience, please contact us at careers@tegrita.com.