Hotel Maintenance Manager

Location: Sundial Hotel, Whistler Reports to: General Manager Base salary: $75,000-$85,000 annually Performance bonus: Up to 10% of base salary, based on results Seasonal recognition bonus: $2,600 annually Potential annual cash compensation: Up to $96,100

About Sundial Hotel

Located in the heart of Whistler Village, steps from the gondolas, Sundial Hotel is a boutique property known for personalized service, well-appointed suites, and a strong commitment to the guest experience. We are seeking a hands-on, technically skilled, and highly organized Maintenance Manager to lead the care and operation of the property.

The Role

This is a fully on-site, hands-on leadership position, not a desk-based role. The Maintenance Manager will work alongside a small team, complete repairs, manage preventive maintenance, coordinate projects, and respond to urgent operational issues.

The position is responsible for:

• 49 suites within Sundial Hotel
• 6 additional units in an adjacent building
• 8 private in-suite hot tubs and 1 communal hot tub
• Mechanical, electrical, plumbing, HVAC, and life-safety systems
• Public areas, rooftops, mechanical rooms, and exterior spaces
• Serves as the primary technical contact for strata, commercial tenants, ownership, contractors, and service providers.

Key Responsibilities

• Lead and participate in daily repairs, inspections, preventive maintenance, and emergency response.
• Troubleshoot plumbing, electrical, HVAC, mechanical, hot tub, and general building systems.
• Complete regular property walkthroughs and resolve issues before they affect guests or operations.
• Maintain organized preventive maintenance schedules, inspection records, manuals, and equipment logs.
• Plan and complete maintenance and capital projects within approved budgets and timelines.
• Coordinate contractors, quotes, inspections, installations, warranty work, and specialized repairs.
• Build productive relationships with strata representatives, commercial tenants, ownership, and vendors.
• Lead, schedule, train, and support a small maintenance team.
• Establish strong standards for workmanship, organization, safety, cleanliness, and attention to detail.
• Manage departmental tools, inventory, supplies, budgets, and capital planning.
• Maintain compliance with WorkSafeBC, public health requirements, building codes, and hotel safety procedures.

What You Bring 

• Minimum two years of supervisory experience in hotel, resort, strata, commercial, or multi-unit residential maintenance.
• Strong hands-on knowledge of plumbing, electrical, HVAC, mechanical systems, hot tubs, and general repairs.
• Proven ability to lead a team while remaining actively involved in daily maintenance work.
• Strong project management, organization, communication, and documentation skills.
• Exceptional attention to detail and the ability to build the same standards within the team.
• Recognized trade certification is a strong asset.
• Pool Operator certification, or willingness to obtain it, is an asset.
• Valid drivers licence.
• Legally eligible to work in Canada.
• Currently living in Whistler or the Sea-to-Sky corridor, or with confirmed plans to relocate.
• Available to respond to urgent maintenance issues when required.

Compensation and Benefits

• Base salary of $75,000-$85,000, based on experience, technical qualifications, and leadership capability.
• Performance bonus of up to 10% of base salary.
• $2,600 annual seasonal recognition bonus.
• Extended medical, dental, life insurance, and long-term disability benefits after six months.
• Travel allowance or vehicle stipend.
• On-site parking.
• Professional development and certification support.
• Supportive and respectful team culture.
• Opportunity to take ownership of the physical operation and long-term improvement of a leading Whistler boutique hotel.