Manager, Electrical and Communications Systems, Facilities Management – Permanent Full-Time (1.0)
About the role
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Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
JOB SUMMARY Reporting to the Chief Capital Planning and Development Officer, the Manager, Electrical & Communications Systems is responsible for planning, upgrading, integrating, maintaining, and optimizing CHEO's electrical and non-IT communications infrastructure. This includes high and low voltage critical electrical systems, emergency power, lighting, structured cabling, patient entertainment, nurse calls, monitoring stations etc.
This leadership role ensures infrastructure safety, reliability, compliance, supports operational readiness, and business continuity. The Manager works closely with facilities operation and maintenance team, capital projects team and clinical operations team, to ensure seamless systems integration and performance. The candidate will also act as electrical infrastructure subject matter expert (SME) for facilities operations and maintenance work and redevelopment projects. This role is ideal for candidates with demonstrated experience in electrical systems engineering, building engineering and cross-functional technical team leadership. This is a full-time, on-site position based in Ottawa.
POSITION SUMMARY
Electrical & Communications Systems Oversight: Oversee compliance of all existing electrical and non-IT communication infrastructure, including distribution, transformers, switchgear, emergency generators, transfer switches, wiring, and distribution panels, structured cabling, monitoring stations, nurse call, access control system, and low-voltage control panels etc., to CSA, Ontario Electrical Safety Code, TSSA, TIA, EIA and all other applicable codes, standards and regulations.
Operations, Maintenance, and Reliability: Plan and develop preventative maintenance program including method of procedures (MOPs) for electrical high-voltage and low-voltage electrical and communication systems. Ensure up-to-date as-built drawings, single-line diagrams and schedules for regular and emergency power. Manage system troubleshooting and incident response. As a subject matter expert (SME), provide technical advice to operations and maintenance team of technicians and external contractors where required, ensure conformance to relevant codes, standards and regulations. Monitor electrical systems performance and implement corrective actions as needed.
Capital Project Support and Commissioning: Develop technical scope of work and specifications for building electrical infrastructure and communication systems renewal projects. As a subject matter expert (SME), provide technical advice to projects team where required, ensure conformance to relevant codes, standards and regulations. Participate in technical design reviews and ensure compliance with base building standards and integration with existing systems. Oversee integration, commissioning, testing, system handover, and documentation. Collaborate with projects and asset management teams to resolve deficiencies and validate system performance. Support all projects phases from planning through commissioning and close-out.
Vendor and Interest Group Coordination: Develop scope of work, participate in vendors technical proposal evaluation, manage services and maintenance contracts, and vendor performance management. Enforce performance specifications and service quality standards with external consultants, contractors and internal maintenance team of technicians. Lead electrical shutdowns from planning to completion, required to perform maintenance and projects related work. Ensure compliance and issues resolution. Coordinate with all relevant interest groups including clinical operations, Information services, occupational safety, infection prevention and control (IPAC) when planning the delivery of maintenance and projects related work.
Asset and Data Management: Maintain accurate asset records in CMMS for asset registry and service request tracking. Support lifecycle planning through data-driven insights and performance reporting. Contribute to BI reporting and service workflow enhancements for proactive maintenance.
Team Leadership and Development: Participate in hiring, supervision, coaching, and conduct performance evaluations for technical staff while fostering a culture of safety, collaboration, and continuous improvement. Promote staff development, compliance readiness, and interdepartmental communication. Foster a collaborative and accountable team culture aligned with CHEO values.
Other: Front line service delivery in a unionized environment Perform work per the Occupational Health and Safety Act and Regulations provisions and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety. Perform additional duties and responsibilities as required to support departmental goals and business continuity. Participate in an on-call rotation of duties and accommodate flexible work hours, as operation needs arise Occasional lifting or handling of tools, equipment, or materials weighing up to 50lbs.
QUALIFICATIONS Level 1 Criminal Record Check and remain compliant (Essential) Bachelor’s degree in electrical engineering, Instrumentation, Electronics, or related discipline with seven (7+) years of experience or a Technical Diploma with ten (10+) years of experience in a related discipline (Essential) Minimum Seven (7+) years of progressive experience in electrical, controls, and low-voltage systems, including three (3+) years in leadership and service contract management (Essential) Licensed Professional Engineer (P. Eng), Certified Engineering Technologist (CET), or Project Management Professional (PMP) accreditation (Preferred) Strong knowledge of electrical safety codes, low voltage standards, regulations, sustainability, compliance, and lifecycle renewal planning (Essential) Proficiency in Microsoft Office, collaboration/project management, and presentation tools (Essential) Experience in translating, documenting, and presenting complex technical requirements and standard operating procedures (Essential) Knowledge of HVAC, drives, lighting systems, fire safety, CCTV, access controls, nurse call, structured cabling, and smart building technologies (Essential) Strong communication, organizational, analytical, and problem-solving skills (Essential) Ability to stay current with emerging technologies and industry best practices (Essential) Capable of managing competing priorities and leading through complexity (Essential) Experience balancing urgent operational needs with long-term strategic planning in a fast-paced environment (Essential) Highly organized, results-oriented, detail-focused, and able to operate with a strong sense of urgency (Essential) Experience in institutional, healthcare, or complex infrastructure (Preferred) Familiarity with cybersecurity, IT/OT convergence practices, and data reporting (Power BI) (Preferred) Bilingualism (English and French) (Preferred)
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.