Job Title: Youth and Family Services Team Leader
Location: Penticton
Hours: 35-40 hours a week

Closing date: June 11, 2026

About OneSky

OneSky is a progressive, not-for-profit organization that has proudly served the South Okanagan Similkameen for over 60 years. Guided by our core belief that we are all connected under one sky, we are dedicated to fostering a community where everyone can thrive. Our mission is to empower individuals to reach their full potential by removing barriers and providing a diverse range of supportive services. At OneSky, we value diversity, accessibility, respect, accountability, integrity, and collaboration in everything we do.

We offer a competitive salary, comprehensive health and wellness benefits, and a dynamic, supportive work environment where teamwork and fun are at the heart of our culture. If you're passionate about making a meaningful impact and advancing your career, OneSky is the place for you.

Position Summary

The Youth and Family Services Team Leader provides direct oversite and support to OneSky’s youth and family service programs, including Integrated Family Development, Reconnect, Parent/Youth Counselling, Youth Peer Support, School-Based Support Programs, Sexual Assault Intervention Program, FASD Keyworker Program, and Adult Counselling Services. This position works within a multi-provider partnership to support a dynamic team. The Team Leader is responsible for planning, developing, implementing, and overseeing the day-to-day operations of the assigned programs, including programming, budgeting, personnel supervision, caseload assignment, case supervision, reporting, adherence to government, legislative and contractual obligations, health and safety, and for maintaining service integrity.

Key Responsibilities

Service Oversight

• Supervises services delivered by program personnel by performing duties such as assigning work, and caseload management.
• Provides one on one and group case consultation and supervision for program staff, supporting staff in the development of service plans and service delivery, and ensuring service delivery matches program outcomes and referral goals.
• Receives, screens, and assigns referrals.
• Liaises with program funders and partners to support the delivery of services.
• Provides direct service and support to participants, as needed.

Operational Supervision

• Oversees the day-to-day operation of the programs by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards and applicable licensing requirements are met.
• Liaises with funders, community service providers and other professionals to coordinate service provision, facilitate referrals to the programs and represents the organization or programs in external events.
• Plans and develop programs in consultation with senior management. Plans and implements program activities and special events.
• Formulates program policies and procedures and evaluates the programs in consultation with senior management.
• Promotes public awareness of and support for the programs by performing duties such as assisting in the development of promotional materials and attending community events.

People Management

• Supervises program personnel by performing duties such as providing feedback on performance, conducting performance evaluations, and engaging in progressive discipline.
• Participates in the recruitment and selection of program personnel by performing duties such as screening applicants, participating in interview panels, and making hiring recommendations.
• Orients determines the need for and provides training to program personnel.
• Schedules program personnel in accordance with program requirements and approve time entries.

Finance and Reporting

• Monitors and authorizes program expenditures and maintains financial records in accordance with established procedures.
• Assists in preparing the program budget for submission and presentation to senior management.
• Maintains related records and statistics and produces reports as required. Completes reporting as required within funding contracts.

General Responsibilities

• Supports the mission, vision, and values of OneSky Community Resources Society.

• Role model a positive and professional attitude and work effectively to build solutions and solve problems.

• Performs other related duties as required

Qualifications

• Master’s degree in social work, Counselling, Psychology, or another related human / social service field.

• Registered Clinical Counsellor, preferred

• Four (4) years of recent related experience including three (3) year supervisory experience, or an equivalent combination of education, training and experience.

• Computer literacy.

Requirements

• Successful completion of a Criminal Record Check

• Professional references

• Educational transcripts

• Signed confidentiality agreement

• Commitment to the organization’s Code of Ethics, policies, and procedures

• Valid driver’s license (Class 5 License) and access to a personal vehicle

• Completion of required OneSky training for all employees

• Flexible work schedule as travel within the South Okanagan/Similkameen region may be necessary, as this position may be assigned to specific services or geographic areas within our service delivery region

Why Work at OneSky?

At OneSky, you’ll be part of a purpose-driven organization that has been making a meaningful difference in the South Okanagan Similkameen for over 60 years. We are committed to creating a supportive, inclusive community where every individual can thrive, and where our team members feel valued, empowered, and inspired. Joining OneSky means working alongside passionate professionals in a collaborative and dynamic environment that prioritizes innovation, growth, and wellbeing. We offer a competitive salary, comprehensive health and wellness benefits, and a workplace culture grounded in respect, integrity, and teamwork. If you’re looking for a career where your leadership truly impacts the lives of youth, families, and the broader community, OneSky is the place to grow and make a difference.

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