Project Coordinator, Client Engagement
Top Benefits
About the role
Cambridge Forums Inc. offers sophisticated learning and networking experiences for legal advisors and executives worldwide. Our roundtable meetings are unique experiences where clients can engage meaningfully and develop lasting connections with peers from across the globe.
Based in downtown Toronto, our rapidly growing business has an opportunity for a highly capable individual to join our Program Outreach team. We are seeking a candidate who thrives in a fast-paced, dynamic environment and is comfortable working in a hybrid setting. Our ideal candidate is adaptable, able to manage competing priorities and deadlines, possesses excellent communication skills, demonstrates exceptional attention to detail, and takes pride in delivering an unmatched client experience.
Reporting to the Director, Program Outreach, the Project Coordinator will provide functional support to ensure the efficient and timely execution of deliverables across various program workflows — spanning communications, client engagement, digital assets, and data management. Duties must be completed with accuracy, high quality, and in a timely manner.
If you are passionate about delivering high-touch service, thrive in a team environment, and are eager to join a growing organization dedicated to its mission and clients, we would love to hear from you.
What You'll Be Responsible For • Provide critical, day-to-day administrative support to members of the Forum Director team, including supporting program responses and requests, and monitoring program requirements including registration tiers, targets, and quotas • Plan and self-manage activities to meet program milestones, objectives, and relevant communications • Manage project administration by developing and maintaining detailed timelines, status reports, documentation, and coordinating internal deadlines and deliverables across teams • Lead coordination of external stakeholder meetings, including agenda development, material preparation, facilitation support, and follow-up on decisions and action items • Meetings administration — internal and external — including scheduling, recording of minutes, and material preparation • Proactively monitor project progress, identify risks or dependencies, and escalate issues with clear recommendations to the Forum Director • Coordinate communication flow and execution of communications with external client stakeholders, Steering Committees, participants, and internal teams • Monitor participant responses and facilitate cross-departmental communication to address inquiries, targets, and special requests • Strategize and produce program communications using internal templates, ensuring accuracy and adherence to the internal review process • Maintain program profiles and manage data through adherence to standards, document templates, and effective database management, including CRM functions such as data entry, queries, data pulls, and ongoing maintenance of data integrity • Maintain program microsites and digital content, ensuring accuracy, consistency, and alignment with program updates, including Steering Committee details, participants, venues, registration, and cancellations • Liaise with the Forum and Event Coordinator to prepare onsite program materials • Update and share pertinent program information with internal teams (e.g., onsite, contracts, accounting, marketing), ensuring alignment on scope and timelines • Drive priorities and initiatives forward on behalf of the Program Outreach Team and Forum Directors, utilizing sound judgment and discretion • Support new program development as it arises • Complete other administrative duties as assigned
What You Bring · Strong organizational and time management skills, with the ability to manage multiple priorities and hard deadlines · High attention to detail and accuracy across communications, data, and documentation · Clear, professional written and verbal communication skills, with a client-focused approach · Ability to work both independently and collaboratively in a team environment · Strong problem-solving skills and sound judgment · Process-driven, with a focus on quality, consistency, and efficiency · Flexible and adaptable in a fast-paced, evolving environment · Proactive and motivated to learn new systems, tools, and processes · Sense of humour — we enjoy working in a fun, dynamic environment · Eligible to work in Canada; fluency in written and verbal English
Technical Skills · Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and SharePoint · Experience with CRM/database systems (e.g., Microsoft Dynamics 365) · Experience with marketing/email platforms is an asset · Familiarity with website content management systems (e.g., Umbraco) is an asset
Experience · 1–3 years of experience in administrative, coordination, or program support roles · Experience supporting communications, marketing, or digital content workflows is an asset · Experience working with cross-functional teams and managing competing priorities · Experience working with professional services firms or senior-level clients is an asset
What's In It For You · Full-time employment in a hybrid work environment — remote and in-office · Extended health care coverage, including a Health Care Spending Account · 3 weeks' vacation, plus personal days, winter shutdown, and half-day Fridays in July and August · Opportunity for bonuses based on company performance · Company social and team-building events
Salary range $52,000 - $57,000 per year
Cambridge is committed to fostering an accessible, inclusive, and equitable workplace. We strive to provide barrier-free employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please inform us when contacted. We will work with you to ensure your needs are met.
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Project Coordinator, Client Engagement
Top Benefits
About the role
Cambridge Forums Inc. offers sophisticated learning and networking experiences for legal advisors and executives worldwide. Our roundtable meetings are unique experiences where clients can engage meaningfully and develop lasting connections with peers from across the globe.
Based in downtown Toronto, our rapidly growing business has an opportunity for a highly capable individual to join our Program Outreach team. We are seeking a candidate who thrives in a fast-paced, dynamic environment and is comfortable working in a hybrid setting. Our ideal candidate is adaptable, able to manage competing priorities and deadlines, possesses excellent communication skills, demonstrates exceptional attention to detail, and takes pride in delivering an unmatched client experience.
Reporting to the Director, Program Outreach, the Project Coordinator will provide functional support to ensure the efficient and timely execution of deliverables across various program workflows — spanning communications, client engagement, digital assets, and data management. Duties must be completed with accuracy, high quality, and in a timely manner.
If you are passionate about delivering high-touch service, thrive in a team environment, and are eager to join a growing organization dedicated to its mission and clients, we would love to hear from you.
What You'll Be Responsible For • Provide critical, day-to-day administrative support to members of the Forum Director team, including supporting program responses and requests, and monitoring program requirements including registration tiers, targets, and quotas • Plan and self-manage activities to meet program milestones, objectives, and relevant communications • Manage project administration by developing and maintaining detailed timelines, status reports, documentation, and coordinating internal deadlines and deliverables across teams • Lead coordination of external stakeholder meetings, including agenda development, material preparation, facilitation support, and follow-up on decisions and action items • Meetings administration — internal and external — including scheduling, recording of minutes, and material preparation • Proactively monitor project progress, identify risks or dependencies, and escalate issues with clear recommendations to the Forum Director • Coordinate communication flow and execution of communications with external client stakeholders, Steering Committees, participants, and internal teams • Monitor participant responses and facilitate cross-departmental communication to address inquiries, targets, and special requests • Strategize and produce program communications using internal templates, ensuring accuracy and adherence to the internal review process • Maintain program profiles and manage data through adherence to standards, document templates, and effective database management, including CRM functions such as data entry, queries, data pulls, and ongoing maintenance of data integrity • Maintain program microsites and digital content, ensuring accuracy, consistency, and alignment with program updates, including Steering Committee details, participants, venues, registration, and cancellations • Liaise with the Forum and Event Coordinator to prepare onsite program materials • Update and share pertinent program information with internal teams (e.g., onsite, contracts, accounting, marketing), ensuring alignment on scope and timelines • Drive priorities and initiatives forward on behalf of the Program Outreach Team and Forum Directors, utilizing sound judgment and discretion • Support new program development as it arises • Complete other administrative duties as assigned
What You Bring · Strong organizational and time management skills, with the ability to manage multiple priorities and hard deadlines · High attention to detail and accuracy across communications, data, and documentation · Clear, professional written and verbal communication skills, with a client-focused approach · Ability to work both independently and collaboratively in a team environment · Strong problem-solving skills and sound judgment · Process-driven, with a focus on quality, consistency, and efficiency · Flexible and adaptable in a fast-paced, evolving environment · Proactive and motivated to learn new systems, tools, and processes · Sense of humour — we enjoy working in a fun, dynamic environment · Eligible to work in Canada; fluency in written and verbal English
Technical Skills · Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and SharePoint · Experience with CRM/database systems (e.g., Microsoft Dynamics 365) · Experience with marketing/email platforms is an asset · Familiarity with website content management systems (e.g., Umbraco) is an asset
Experience · 1–3 years of experience in administrative, coordination, or program support roles · Experience supporting communications, marketing, or digital content workflows is an asset · Experience working with cross-functional teams and managing competing priorities · Experience working with professional services firms or senior-level clients is an asset
What's In It For You · Full-time employment in a hybrid work environment — remote and in-office · Extended health care coverage, including a Health Care Spending Account · 3 weeks' vacation, plus personal days, winter shutdown, and half-day Fridays in July and August · Opportunity for bonuses based on company performance · Company social and team-building events
Salary range $52,000 - $57,000 per year
Cambridge is committed to fostering an accessible, inclusive, and equitable workplace. We strive to provide barrier-free employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please inform us when contacted. We will work with you to ensure your needs are met.