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The Westin Resort & Spa, Whistler logo

Health & Safety Compliance Manager

Whistler, British Columbia, Canada
Senior Level
Full-Time

Top Benefits

Learning and development opportunities
Reward and Recognition Programs
Staff Accommodation

About the role

Start Your Journey With Us

WESTIN

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand?  If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.

Position Details: Full time/Permanent

Start Date:   July 2026

The Impact You’ll Make:

Our Quality Keepers know that the countless small details end up making a big impression on our customers. It’s their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company.

The Health & Safety Compliance Manager leads and champions the resort’s health, safety, security, and emergency preparedness programs, fostering a culture of safety, accountability, and continuous improvement. Working collaboratively with leaders, associates, external agencies, and regulatory bodies, this role ensures compliance with workplace safety legislation, industry standards, and company policies while promoting the well-being of guests, associates, and resort assets. The successful candidate is a highly collaborative and influential leader with exceptional emotional intelligence, strong facilitation and presentation skills, and the ability to engage, educate, and inspire stakeholders through training, coaching, incident management, and emergency preparedness initiatives.

The Wellness You Deserve:

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers & encouraging management
  • Learning and development opportunities
  • Reward and Recognition Programs
  • Staff Accommodation (based on availability) 
  • Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
  • Complimentary Staff Meal
  • Summer & Winter Wellness Package up to $2000/yr

What we are looking for:

  • A warm, people-oriented demeanor
  • A team-first attitude
  • High attention to detail and a drive to get things done

Position Requirements:

Administration & Program Coordination

  • Maintain accurate security and operational records, including daily activity logs, CCTV monitoring records, incident documentation, property loss reports, and emergency response records.
  • Coordinate and oversee administrative aspects of safety and security programs, including CCTV monitoring, access control, key control systems, and emergency preparedness programs.
  • Manage Lost & Found operations, ensuring accurate tracking, secure storage, documentation, and return of recovered items.
  • Create, implement, and regularly update Standard Operating Procedures (SOPs) to support standardized workflows and continuous process improvement.
  • Compile and distribute departmental reports, correspondence, meeting minutes, and other operational documentation.
  • Perform additional duties as assigned by the Resort Manager.

Health, Safety & Compliance

  • Coordinate and oversee hotel safety programs, including CPR, First Aid, chemical SDS compliance, emergency preparedness, fire safety, and evacuation procedures.
  • Coordinate first aid training, drills, and OFA scheduling while ensuring first aid supplies, kits, and storage areas remain fully stocked, compliant, and emergency-ready.
  • Maintain readiness of emergency communication devices by charging and managing phones designated for Fire Department use.
  • Conduct regular audits of fire extinguishers, sharps disposal containers, and other life-safety equipment to ensure regulatory compliance and operational readiness.
  • Update and maintain emergency response plans, safety policies, communicable disease plans, and related documentation.
  • Coordinate emergency preparedness initiatives, including fire and emergency response training, drills, evacuations, and Emergency Services communication audits.
  • Co-chair Occupational Health & Safety Committee meetings with People & Culture; oversees the follow-up items that derive from these meetings.
  • Support and monitor compliance with Occupational Health & Safety programs, WorkSafeBC regulations, COR certification requirements, and safe work procedures.
  • Champion health and safety by educating associates, enforcing policies and procedures, addressing unsafe conditions, and ensuring timely reporting of hazards, injuries, and incidents.
  • Ensure associates receive required health and safety training during orientation and maintain compliance with all applicable workplace safety standards.

Security & Emergency Response

  • Patrol hotel property and respond to safety, security, operational, and emergency incidents.
  • Provide first aid and coordinate emergency response activities.
  • Investigate, document, and follow up on incidents, policy violations, security concerns, and key discrepancies.
  • Conduct emergency response drills and support emergency preparedness initiatives.
  • Deliver training on security systems, access control, key management, and emergency procedures.
  • Audit security systems, locks, keys, and emergency equipment to ensure compliance and readiness.
  • Support staff accommodation, key control, access management, and asset protection programs.
  • Coordinate the maintenance of security technology and emergency communication systems.
  • Liaise with law enforcement, emergency services, and external partners.

Skills & Experience:

  • Must be able to build and maintain credibility and relationships with customers (internal and external)
  • Ability to work well under pressure and during stressful situations
  • Strong organization and planning skills
  • Strong computer knowledge
  • Detailed knowledge of Whistler area and available services
  • Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently
  • Management skills with strong ability to take initiative and lead with integrity and kindness
  • Previous experience in a similar role in a similar size/type of property considered an asset
  • Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
  • Must be able to work a flexible schedule
  • Able to lift up to 50 lbs
  • Knowledge of hospitality, health and safety and security awareness
  • Ability to obtain current CPR certification and First Responder training required Level 2
  • Knowledge of basic Fire, Life & Safety standards/processes

General Requirements:

  • Diploma or certificate in Hotel/ Health & Safety/ Security Management or the equivalent is an asset
  • Must possess or be able to obtain the Certificate of Recognition (COR)
  • Must be able to sit at a desk for up to 8 hours per day
  • Requires manual dexterity to use and operate all necessary equipment
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length when required.
  • Ability to provide a satisfactory criminal record check

Health & Safety:

Health & Safety is at our core!

  • Safety orientations to ensure you feel safe at work
  • Proud to be COR certified – an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
  • Monthly safety committee meetings

You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

About The Westin Resort & Spa, Whistler

Hospitality