Project Manager – IT (Agile Delivery) Location: Canada Job Type: Contract Position Overview

We are seeking an experienced Project Manager to lead and coordinate technology projects from initiation through implementation. This role combines Agile delivery leadership with hands-on project management, ensuring successful execution of IT initiatives while managing scope, resources, risks, issues, compliance requirements, and stakeholder expectations. The successful candidate will work closely with cross-functional teams, business stakeholders, product owners, and technology partners to deliver high-quality solutions that drive business value.

Key Responsibilities

• Lead end-to-end planning, coordination, execution, and status reporting of Agile technology projects and programs. • Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives. • Work closely with Product Owners to manage and prioritize product backlogs, ensuring alignment with business objectives and delivery timelines. • Develop and maintain project plans, schedules, milestones, dependencies, and project documentation. • Identify, track, and communicate key project achievements, deliverables, risks, issues, dependencies, and action items. • Monitor project progress and provide regular status updates to stakeholders, leadership teams, and project sponsors. • Manage project resources, scope changes, change requests, and project priorities to maximize business value. • Proactively identify, assess, mitigate, and resolve project risks, impediments, and delivery challenges. • Review project requirements and user stories to ensure they are clearly defined, actionable, and aligned with business needs. • Perform data analysis to support project planning, requirements validation, decision-making, and delivery tracking. • Ensure project deliverables meet compliance, governance, regulatory, and quality standards. • Promote Agile best practices, continuous improvement, collaboration, and high-performing team culture. • Coach and support teams in Agile and Scrum methodologies while fostering accountability and delivery excellence. • Coordinate with business, technology, operations, and vendor teams to ensure successful implementation and adoption of solutions. • Track project KPIs, delivery metrics, and performance indicators to measure project success and identify improvement opportunities. • Maintain accurate project records in Jira, Confluence, and other project management systems. Required Qualifications • Bachelor’s Degree in Information Technology, Business, Computer Science, Engineering, or a related field. • Proven experience managing technology or business-focused projects from initiation through implementation. • Minimum 3 years of Agile Project Management experience. • Minimum 3 years of experience working within Agile and Scrum environments. • Experience leading Agile ceremonies and coordinating cross-functional teams. • Experience managing project risks, issues, dependencies, action items, and change requests. • Strong experience with stakeholder management, status reporting, and executive communications. • Experience reviewing requirements, user stories, and supporting delivery teams throughout the project lifecycle. • Experience using Jira, Confluence, and related project management tools. • Strong analytical, organizational, problem-solving, and communication skills.

Preferred Qualifications

• Experience within Financial Services, Banking, Credit Card, or Payment Processing environments. • Knowledge of credit card operations and service delivery processes. • Experience working within SAFe or Agile Release Train (ART) environments. • Experience tracking and reporting project KPIs and delivery metrics. • Experience with Tableau or other reporting and visualization tools. • Certified ScrumMaster (CSM) or equivalent Agile certification. • Portuguese and/or Spanish language skills are considered an asset.

Core Competencies

• Agile Project Management • Scrum & SAFe Methodologies • Project Planning & Coordination • Risk & Issue Management • Stakeholder Management • Change Management • Requirements Analysis • Data Analysis • Continuous Improvement • Collaboration & Teamwork • Planning & Organizing • Analytical Thinking • Influence & Negotiation • Problem Solving • Relationship Management

Success Measures

• Successful on-time and on-budget project delivery. • Effective management of risks, issues, and dependencies. • High stakeholder satisfaction and engagement. • Accurate and timely project reporting. • Strong Agile team performance and continuous improvement. • Achievement of project KPIs, quality standards, and business objectives.