Position: Financial Literacy Program Manager

Reports To: Manager, Member and Community Programs

Contract Type: Indefinite, Full Time

The Chartered Professional Accountants of British Columbia (CPABC) is seeking a detail-oriented and analytical individual with excellent organizational, interpersonal and communication skills for the Financial Literacy Program Managerrole. We are proud and honoured to have been recognized as one of BC’s Top Employers for a seventh consecutive year in 2026. Come join a collaborative network of like-minded professionals and take the first step towards an exciting opportunity by applying to theposition.

Job Summary
Reporting to the Manager, Member & Community Programs (MCP), the Financial Literacy Program Manager will be the functional lead for execution of the CPA Canada Financial Literacy (FinLit) program in BC. In collaboration with 1-2 other team members, this role is responsible for overseeing the FinLit program delivery, ensuring the program meets quality standards while upholding the CPA brand. In addition, this role supports the development and delivery of an Indigenous Financial Literacy strategy while ensuring host organization, volunteer and customer satisfaction.

Key Responsibilities:

Financial Literacy Program Management

• Lead CPABC’s Financial Literacy program, overseeing program delivery, performance, and continuous improvement.
• Recommend program priorities and targets (audiences, channels, regions, subject matter) while developing engagement strategies that balance demand, supply, and internal capacity;
• Build and maintain relationships with CPA Canada and key external partners while leading the Financial Literacy components of partner programs (e.g. Student Ambassador Program).
• Represent CPABC and the Financial Literacy program at industry events to promote program awareness and gather insights to inform program strategy and standards.
• Oversee program governance, content adjustments, quality standards, and continuous improvement by integrating feedback (participant, volunteer, host) with performance metrics (e.g. conversion, retention, utilization, ROI, web analytics)
• Support the Manager, MCP in budget planning, quarterly forecasts, and variance reporting.
• Prepare regular impact and performance reports for senior leadership.

Indigenous Engagement

• Support development of an Indigenous Financial Literacy strategy in partnership with the Indigenous Engagement Team, strengthening relationships while assessing impact.
• Support the formalizing of, and ensure adherence to, Indigenous engagement protocols (introductions, land acknowledgements, consent and data practices, community liaison roles, cultural competency assessments) in partnership with the Indigenous Engagement Team.
• Visit Indigenous Communities and events to support the Indigenous Engagement team and strategy, build trust with Indigenous host organizations and promote the FinLit program.
• Conduct reviews of volunteer cultural competency for Indigenous Financial Literacy sessions, ensuring volunteers and hosts are appropriately matched based on knowledge and experience.

Stakeholder Engagement & Relationship Management

• Serve as key point of contact for partners, hosts, volunteers, sponsors and industry leaders.
• Lead program outreach activities (e.g. bulletins, social media, info sessions, etc.) and execution across channels and segments to optimize program and participation growth;
• Identify and recommend potential strategic engagements that amplify reach and impact, including multi-year agreements and enhanced sponsorship arrangements.
• Implement partner/host governance frameworks (e.g. templates, risk/compliance review, issue and performance management, objectives, metrics, reviews) formalized in agreements/MOUs;
• Oversee volunteer lifecycle management, utilizing best practices for recruitment, matching, training, logistics, administrative support, recognition, and performance management.
• Facilitate online or in-person meetings to support outreach activities, host CPABC FinLit sessions, and to orient and train volunteers, partners and hosts.
• And other duties and responsibilities as may be assigned.

Key Requirements:

Knowledge and Experience

• Three (3) plus years of experience in a Program Management role, or similar experience;
• Experience conducting outreach to, and managing relationships with, diverse stakeholder groups;
• Demonstrated experience and/or understanding of BC Indigenous communities and organizations;

Demonstrated Skills and Abilities

• Proven self-starter with the ability and aptitude to self-motivate and take initiative with little supervision or direction;
• Excellent interpersonal skills with a proven ability to develop collaborative partnerships;
• Ability to work collaboratively as a member of a team and independently with minimal supervision;
• Proven ability to prioritize competing requirements and deadlines under pressure;
• Refined organizational and time management skills with the ability to multi-task;
• Demonstrated ability to problem solve through research and analysis;
• Intermediate proficiency with MS Office and Adobe, in particular Word, Excel, Outlook, PowerPoint and Acrobat Professional;
• Excellent presentation and communication skills.

Preferred Knowledge, Experience, Skills and Abilities

• Post-Secondary Degree or Diploma in Business, Event Management, Community and Stakeholder Relations, or other related discipline;
• Experience with financial literacy or other public educational programming is strongly preferred;
• Experience in a regulatory organization would be highly beneficial.

The starting annual salary for this position is between $82,000 – 97,400 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review.

If this job outline describes you, we encourage you to apply through our online Careers Portal. We thank all candidates who respond; however, only those selected for an interview will be contacted.

Why join our team? CPABC offers an entrepreneurial environment with a competitive compensation package. At CPABC, our values guide how we work together and make decisions every day:

• Integrity*: We do the right thing and inspire trust*
• Inclusivity*: We embrace differences and thrive together*
• Forward-Thinking*: We envision tomorrow and act with purpose today*
• Social Responsibility*: We protect the public interest and strengthen our communities*

About CPABC

The Chartered Professional Accountants of British Columbia (CPABC) is the training, governing, and regulatory body for over 40,000 CPA members and 6,000 CPA students and candidates. CPABC carries out its primary mission to protect the public by enforcing the highest professional and ethical standards and contributing to the advancement of public policy. CPAs are recognized internationally for bringing superior financial expertise, strategic thinking, business insight, and leadership to organizations. CPABC is proud to have been presented with a seventh consecutive BC Top Employer award in 2026.