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Category and Food Program Manager

cancoabout 21 hours ago
Kelowna, British Columbia, Canada
Senior Level
Full-Time

About the role

Who We Are:

At Canco, we’re Canadian born and raised. We are an independent chain of gas stations launched in 2016. A bold alternative to big-box retailers, Canco was born from a vision to become a leading gas retailer brand. We purchase directly from major fuel refineries and terminals in Canada to ensure premium products are offered at competitive prices. Proudly local, we put people first and run our business with honesty, integrity, and excellence.

In this role, you will assume full end-to-end ownership of Canco’s hot food programs and the canteen kitchen business. This position carries total accountability for the concept, design, rollout, execution, sustainment, and future innovation of these programs. The expectation is not maintenance of the status quo, but disciplined rebuilding, optimization, and scalable sustained growth our hot food and Canteen Kitchen initiatives.

Scope of Responsibility

Hot Food Programs (Core Responsibility)  You will be accountable for the complete lifecycle management of all hot food programs, including but not limited to:

  • Program concept development and strategic positioning
  • Menu architecture, pricing logic, and margin performance
  • Vendor selection, sourcing strategy, and operational feasibility
  • Store-level implementation and rollout planning
  • Training materials, SOPs, and execution standards
  • Ongoing performance monitoring, optimization, and innovation

Success will be measured by program adoption, sales growth, margin performance, operational consistency, and long-term scalability across the network.

Canteen Kitchen Program (Rebuild & Relaunch Mandate)  You are responsible for rebuilding the canteen kitchen program from the ground up, including:

  • Redesigning the operating model and kitchen plan 
  • Defining menu scope, production standards, and workflows
  • Hiring the appropriate talent and building the team structure 
  • Developing and executing training programs
  • Relaunching the kitchen with clear performance metrics and accountability 
  • Training materials, SOPs, and execution standards
  • Ongoing performance monitoring, optimization, and innovation

This is a transformation mandate, not a caretaker role. The expectation is a stable, efficient, and repeatable operation that meets quality, and financial objectives.

These responsibilities are intended to ensure strong continuity across merchandising functions and reinforce disciplined category management practices, while remaining secondary to your primary accountability as Food Program Manager.

Leadership & Accountability

As Food Program Manager, you are expected to operate as a program owner, not a coordinator. This includes proactive problem-solving, cross-functional leadership with Operations, Marketing, category, vendors/partners, construction and Finance, and clear communication of risks, timelines, and results.

About canco

Retail

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