YOUR FUTURE IS BRIGHT

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada. 

WHY YOU’LL LOVE WORKING WITH US

• Purpose-Driven Work – Your skills keep northern communities connected
• Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
• Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
• Career Growth – Build your aviation career with the trusted airline of the Arctic

ABOUT THIS POSITION

The Ramp Coordinator plays a key role in leading and supporting a team of employees in technical operations, customer service, and day-to-day ramp activities. This position ensures all decisions prioritize safety while maintaining on-time performance and proactively planning for irregular operations.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement.

Reporting to: Manager, Cargo & Ramp

DUTIES AND RESPONSIBILITIES: 

Must be able to perform, but not be limited to, the following duties and responsibilities: 

• Provide input into Employee scheduling and assignment, on the job training and instruction;
• Ensure that Company policies and procedures are adhered to, and deviations to same shall be reported to management;
• Provide leadership, support and direction to a group of employees;
• Carry out related administrative duties;
• Assist with claims for damaged or missing goods;
• Maintain records as required;
• Record flight arrival and departing times;
• Conduct radio communications with the aircraft;
• Process weight and balance and load control data;
• Issue Airway Bills and process sales reports for deposit;
• Disseminate information;
• Process shipment and reception of all cargo;
• Initiate claims resulting from missing and damaged cargo;
• Perform load service duties;
• Handle all cargo;
• Perform service for aircraft on the ground including De-icing;
• Perform all warehouse related duties;
• Assist Cargo Agents or Cargo Attendants if so required;
• Assist with reconfiguration of aircraft as required;
• Other duties as assigned.

SKILLS AND QUALIFICATIONS: 

Include, but not limited to, the following minimum skills and qualifications: 

• Previous supervisory experience required;
• Must be a high school graduate or equivalent related work experience;
• Must be knowledgeable of cargo handling and processing procedures;
• Knowledge and experience of loading and load control on company aircraft;
• Weight & balance knowledge and experience necessary;
• Knowledge of Canadian North’s Cargo Computer Program, Cargo Ramp Procedures Manual and Sabre;
• Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
• Must hold a valid driver’s license;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in high pressure, high volume environment;
• Proven customer service skills;
• Forklift driving experience;
• Must be able to obtain and retain a "D" towing permit and radio license;
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com [recruit@canadiannorth.com] and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Ottawa, ON.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues, but you are responsible for the shifts that you are scheduled. Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized (14) days prior to the effective date.  

Closing Date: July 19, 2026