Education: Other trades certificate or diploma. Tasks: Promote conference and meeting services or special events. Develop marketing and communication plans. Develop media strategies and public relations activities. Determine requirements for hospitality services, signage, multi-media equipment, printing and other technical services, and arrange for and manage contracts for these services. Co-ordinate and monitor conference and meeting activities and attend to related details. Co-ordinate set-ups, staging, seating, parking, communication systems and other details for special events. Develop policies and procedures and attend to other management responsibilities. Develop and implement business plans. Prepare budgets and monitor revenues and expenses. Negotiate with suppliers for the provision of materials and supplies. Answer written and oral inquiries. Professionalism in customer service. Resolve complaints and claims . Evaluate user feedback. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Experience: 3 years to less than 5 years. Health benefits: Health care plan. Financial benefits: Bonus. Gratuities. Other benefits: Learning/training paid by employer. On-site recreation and activities. Other benefits. Wellness program.