Education: Bachelor's degree. or equivalent experience. Budgetary responsibility: $100,001 - $500,000. Tasks: Advise project teams . Analyzes the administrative issues in order to provide help to the employee. Assign programs. Coordinate projects and programs. Develop action plans . Direct the operations of an organization or department that provides services. Evaluate the operations of establishments that provide services to business. Plan and organize the operations of establishments that provide services to business. Provide expertise in response to clients needs. Review projects and programs. Sort the technical problems in order to help the employee with established procedures. Hire, train, direct and motivate staff. Plan and control budget and expenditures. Plan and direct research. Direct and advise staff in the development and implementation of service quality assessment strategies. Plan, administer and control budgets for client projects, contracts, equipment and supplies. Plan, develop and organize the policies and procedures of establishments. Represent the company within various economic and social organizations. Provide customer service. Monitor and evaluate. Supervision: 3-4 people. Computer and technology knowledge: Information technology. Area of work experience: Information technology (IT) service delivery. Specialization or experience: Specialized environmental skills and knowledge. Area of specialization: Security services. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Large workload. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Innovation. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan.