Under the general direction of the Deputy Director, Community Services Department, the Records and Information Management (RIM) Coordinator plans, coordinates, implements and evaluates the Department’s records and information management. This includes access to information programs and systems, as well as manages related records management support and administrative service functions.

The RIM Coordinator is responsible for the overall life cycle management of all records created and maintained in the Department and for the coordination of access to information and protection of privacy matters within the Department under The Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Act (PHIA). This includes developing and administering the department’s records policies, procedures and standards; training and providing guidance to staff on records management and access and privacy matters; managing projects related to records management software, including implementations and upgrades; and responding to departmental FIPPA requests and supporting Privacy Impact Assessments. This also includes adherence to the City’s overall archives control system (both hard copy and electronic).

As the Records & Information Management Coordinator**, you will:**

• Develops, manages and maintains the records and information management (RIM) program for the Department.
• Coordinates access to information and protection of privacy matters within the Department in accordance with legislation (FIPPA and PHIA).

Your education and qualifications include:

• Post-secondary degree in a related discipline (e.g., Commerce, Public Administration, Information Science), or equivalent combination of related education and training will be considered. A Master’s degree in an information science program, such as Archival Studies, Library and Information Studies, or Archives and Records Management, is an asset.

• Certified Records Manager designation and/or Information Governance Professional is preferred. Must obtain the designation of Information Governance Professional (IGP) or Certified Records Manager (CRM) within 24 months of appointment to the position.

• Three years’ progressive experience in the Records & Information Management (RIM) field supporting multiple clients with various lines of business in a similar environment.

• Experience delivering RIM solutions through the design and application of processes and technology and implementing solutions based on best RIM practices.

• Experience managing and responding to requests for access and privacy information under the Freedom of Information and Protection of Privacy Act (FIPPA).

• Experience providing strategic advice to leaders on complex topics and sensitive issues.

• Experienced leader with demonstrated abilities to lead projects and initiatives related to RIM activities.

• Leadership experience, including coaching, mentoring, and providing feedback.

• Well-developed knowledge of Corporate RIM programs, internal processes, and systems.

• In-depth knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA), the Personal Health Information Act (PHIA) and other relevant legislation, policies and by-laws.

• Excellent verbal communication skills to effectively communicate with a variety of internal and external stakeholders.

• Excellent written communication skills with the ability to prepare various reports and correspondence.

• Ability to handle confidential information discreetly, with care and to exercise the utmost discretion in providing information to others.

• Ability to consult, mediate, negotiate, and work with a variety of teams/ groups, (i.e. Senior Management, Unions / Associations).

• Ability to interpret legislation, policies and by-laws and work within a defined policy framework.

• Ability to provide effective strategic advice to management and staff on RIM and access and privacy matters.

• Ability to develop RIM-related procedures, processes and standards based on best practices and analysis.

• Strong time management and organizational skills with the ability to plan and organize work effectively, to identify and resolve problems, and to meet deadlines.

• Excellent interpersonal skills, with the ability to establish and maintain effective, collaborative working relationships with all levels of internal and external stakeholders in a political and public management environment.

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain a Police Information Check, please visit www.winnipeg.ca/police.