About The Opportunity

Lead Operations. Build Communities. Drive Growth.

Our client is one of Ottawa’s most established and respected residential builders, with a long history of delivering high-quality homes and master-planned communities throughout the National Capital Region.

As they continue to grow, they are seeking an experienced Director of Operations to provide leadership across Construction, Estimating, and Customer Service. This is a key executive leadership opportunity for someone who can balance strategic planning with operational execution while driving performance, profitability, and customer satisfaction.

If you're a proven residential construction leader who thrives on building teams, improving processes, and delivering exceptional results, this could be the opportunity you've been waiting for.

Reporting to senior leadership, the Director of Operations will oversee the full homebuilding lifecycle, ensuring projects are delivered safely, efficiently, and profitably while maintaining the highest standards of quality and customer experience.

You will provide leadership and accountability across multiple operational departments while working closely with Finance, Sales, Marketing, and Health & Safety to align business objectives with operational execution.

This role requires an individual who can think strategically, lead people effectively, and remain connected to the realities of day-to-day residential construction operations.

Duties include but are not limited to:

Operational Leadership

Lead and oversee Construction, Estimating, and Customer Service operations Execute operational strategies that support growth, profitability, and long-term business objectives Establish clear performance expectations and accountability across operational teams Drive continuous improvement initiatives that enhance efficiency and overall business performance

Construction & Delivery

Oversee residential construction operations across multiple active communities Ensure projects are delivered in accordance with approved schedules, budgets, drawings, specifications, and quality standards Promote consistency and accountability throughout the homeowner journey, from construction through possession and warranty service Conduct regular site visits to evaluate performance, safety, quality, and operational effectiveness

Trade Partner Management

Develop and maintain strong relationships with subcontractors and trade partners Participate in contract negotiations, scope development, renewals, and performance reviews Resolve trade-related issues while fostering long-term partnerships Support the ongoing development of a strong and reliable trade network

Financial Performance

Drive operational efficiency, cost control, and profitability Partner with Finance on budgeting, forecasting, and financial planning activities Monitor key operational metrics and implement corrective actions where required Identify and mitigate schedule, cost, and execution risks

Leadership & Team Development

Lead, mentor, and develop operational leaders and department managers Foster a culture built on accountability, collaboration, professionalism, and continuous improvement Support succession planning and leadership development initiatives Champion strong communication and cross-functional collaboration throughout the organization

About You

The successful candidate will have the following:

Degree in Construction Management, Engineering, Architecture, or a related discipline 10-15+ years of progressive residential construction experience Demonstrated success in a senior operational leadership role within residential homebuilding Experience overseeing multiple communities, projects, or portfolios simultaneously Strong understanding of residential construction practices, municipal regulations, and development processes Proven ability to manage budgets, forecasting, operational performance, and profitability Exceptional leadership, communication, and relationship-building skills Ability to balance strategic planning with hands-on operational leadership

Preferred Qualifications

Professional designations such as P.Eng., Gold Seal, PMP, LEED, or equivalent Experience leading construction operations within a production homebuilding environment

About the Job

This is an opportunity to join a highly respected and financially stable organization with a strong reputation in the Ottawa market. You'll have the chance to influence strategy, lead high-performing teams, and play a significant role in shaping the future growth of a well-established residential builder.

If you're ready to take the next step in your leadership career and make a lasting impact on one of Ottawa's leading residential construction organizations, we would like to hear from you.

Salary Range: $175,000 to $225,000

We are proud to partner with our client on this search. All applications and inquiries will be held in strict confidence.

How To Apply

Please apply by clicking the "Apply Now” button and follow the instructions to submit your résumé. Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients.

We value fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.