Education: College/CEGEP. Tasks: Direct the delivery of social and community service programs. Evaluate the delivery of social and community service programs. Plan and organize the delivery of social and community service programs. Hire and provide training for professional and non-professional staff. Administer the programs of non-governmental organizations involved with social issues. Direct and advise professional and non-professional staff. Establish administrative procedures. Participate in policy development by preparing reports and briefs for management committees and working groups. Plan, administer and control budgets for projects, programs, support services and equipment. Represent their respective organizations for the purpose of government liaison and media relations. Resolve conflict situations. Coaching. Develop policies, procedures and contingency plans to minimize the effects of security breaches. Supervision: 1 to 2 people. Personal suitability: Accurate. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Team player. Values and ethics. Proactive. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Experience: 2 years to less than 3 years. Employment terms options: To be determined. Day. Financial benefits: Mileage paid. Other benefits: Learning/training paid by employer. Paid time off (volunteering or personal days). Parking available. Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for mature workers: Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).