professional services manager - business services
Top Benefits
About the role
Education: Bachelor's degree. Work setting: Willing to relocate. Education. Tasks: Advise project teams . Analyzes the administrative issues in order to provide help to the employee. Assign projects. Coordinate projects and programs. Develop action plans . Direct the operations of an organization or department that provides services. Evaluate the operations of establishments that provide services to business. Plan and organize the operations of establishments that provide services to business. Provide expertise in response to clients needs. Review projects and programs. Sort the technical problems in order to help the employee with established procedures. Hire, train, direct and motivate staff. Plan and control budget and expenditures. Plan and direct research. Direct and advise staff in the development and implementation of service quality assessment strategies. Plan, administer and control budgets for client projects, contracts, equipment and supplies. Plan, develop and organize the policies and procedures of establishments. Represent the company within various economic and social organizations. Provide customer service. Monitor and evaluate. Write technical reports. Prepare project schedules. Plan development projects. Assist in analysis of data and preparation of reports. Assess, document and optimize the capacity and performance of information and communication system networks. Review budgets and financial reports for specific projects. Develop quality management and quality assurance standards. Coordinate work activities to ensure projects meet deadlines and budgets. Computer and technology knowledge: Information technology. Area of work experience: Information technology (IT) service delivery. Area of specialization: Process improvement. Risk management. Operations management. Sales. Human resource management. Facility management. Strategy. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Organized. Reliability. Innovation. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Flexible hours. Morning. Experience: 5 years or more. Employment terms options: Day. Other benefits: Team building opportunities. Parking available.