Specialist, Change Management - Infrastructure Projects
About the role
Salary: Band 9- $103,701.00 Status: Full-Time, Permanent, Unionized Work environment: Hybrid (3 days in office, 2 days WFH) Number of positions available: 1 Closing Date: July 3, 2026 WHY CALGARY AIRPORTS Powered by heart and dedicated to excellence, we’re the team that keeps Calgary connected – and you could be our newest member. We’re in the business of uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone. WHAT’S THE TEAM LIKE The Infrastructure Team is a dynamic and collaborative team responsible for designing and building everything at both Calgary International and Springbank Airports. We take pride in delivering high-quality projects that shape the airport experience, and we do it in a fast-paced, engaging environment. While we’re serious about our work, we also know how to have fun. We have a social, supportive team where collaboration and camaraderie are key. WHAT ARE SOME OF THE RESPONSIBILITIES Lead the development and execution of structured change management strategies across multiple infrastructure and capital projects to support operational readiness and adoption outcomes Integrate change management activities into project plans, schedules, governance frameworks, and decision-making processes to ensure alignment with project delivery requirements Develop and maintain detailed stakeholder maps, documenting impacts to processes, roles, systems, and workflows, and track engagement activities across diverse stakeholder groups Conduct impact, readiness, and risk assessments to identify gaps, dependencies, and operational risks, and implement mitigation strategies to reduce disruption Create and manage comprehensive change management plans, tracking deliverables, milestones, and stakeholder commitments across the full project lifecycle Provide structured updates on readiness status, risks, and change progress through reports, dashboards, and governance materials to support informed decision-making Train and coach project teams on stakeholder mapping, change planning, and readiness assessments to ensure consistent application of change management practices Align project-level change activities with enterprise frameworks, documenting interdependencies, cumulative impacts, and lessons learned to support continuous improvement WHAT DO YOU NEED TO BRING You’ll need to be eligible to obtain and maintain a RAIC, don’t worry – we’ll help you through this! For more details, check out: RAIC Program and Application Information Bachelor’s degree in Business Administration, Organizational Development, Human Resources, Project Management, Engineering, or a related field is required. Relevant professional experience may be considered in lieu of formal education Formal change management certification or equivalent (e.g Prosci) with demonstrated application of structured methodologies to project delivery is required 4–6 years’ experience in change and stakeholder management on large, complex projects is required, preferably within infrastructure, construction, transportation, or operational environments Advanced capability to engage, influence, and align diverse stakeholder groups in operational and safety-critical environments through structured facilitation, clear communication of impacts, and trust-based advisory relationships Demonstrated expertise in assessing stakeholder impacts, organizational readiness, and change risks, with the ability to develop and implement targeted mitigation actions across complex, multi-stakeholder projects WHAT ADDITIONAL SKILLS ARE AN ASSET PMP Certification is considered an asset Bilingual in English and French WHAT DOES DIVERSITY MEAN TO US We are committed to building a team where exceptional leadership shines and our crew thrives both at work and at home. We believe that deliberate steps such as creating a workplace that is physically and psychologically safe, equitable to all, and actively and diligently taking steps along the path to reconciliation are the keys to making this a reality. OUR VALUES We prioritize genuine concern and compassion for everyone we engage with, from our team members to our partners and guests, always striving to help and support one another. We actively seek diverse perspectives in our decision-making and collaboratively tackle challenges. We work together with trust and transparency, supporting one another to achieve the collective goals of our organization. We grow, evolve, and adapt with purpose, continually aligning our actions with our vision. We embrace curiosity and boldly challenge the status quo, exploring new opportunities and taking thoughtful, responsible risks that drive purposeful innovation.