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Issues Advisor

Government of Albertaabout 17 hours ago
Calgary, Alberta, Canada
Mid Level
Full-Time

Top Benefits

Public Service Pension Plan
Professional Learning And Development
Work-life Balance

About the role

Job InformationJob Title: Issues Advisor Job Requisition ID: 85575Ministry: JusticeLocation: CalgaryFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekPermanent/Temporary: PermanentScope: Open CompetitionClosing Date: July 23, 2026Classification: Program Services 3Salary: $2,935.39 to $3,850.29 Bi-weekly ($76,614 - $100,493/year)    The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information, please visit: https://www.alberta.ca/about-the-alberta-public-service.   The Alberta Human Rights Commission works with Albertans to promote awareness of, and appreciation for, human rights and diversity. Its overall goal is to develop inclusive communities in which all Albertans can participate in the social, economic, and cultural life of the province without discrimination.   The Alberta Human Rights Act established the Alberta Human Rights Commission to carry out functions under the Act. The Commission is an independent commission created by the Government of Alberta, which reports to the Minister of Justice. It has a two-fold mandate: to foster equality and to reduce discrimination. It fulfills this mandate through the resolution and settlement of human rights complaints, and through an administratively fair human rights tribunal process, including mediations and hearings.Role Responsibilities Looking for an opportunity to make an impact behind the scenes? As the Issues Advisor to the Chief of the Commission and Tribunals, you'll help coordinate priorities, manage critical information, and support the leadership that advances the Alberta Human Rights Commission's mandate.   Reporting directly to the Chief of the Commission and Tribunals, you'll serve as a trusted advisor and strategic partner, helping to manage information flow, priorities, and executive operations.   In this highly visible role, you'll work independently and exercise sound judgment while supporting executive leadership in navigating complex, sensitive, and high-profile matters.   You won't just respond to emerging priorities - you'll help anticipate them. By identifying risks, opportunities, and process improvements before they become issues, you'll play a key role in ensuring executive focus remains on the Commission's highest priorities.   You'll act as a central point of coordination between leadership, Commission staff, government partners, and external stakeholders, ensuring information, requests, and priorities are effectively triaged and managed. Your ability to anticipate needs, balance competing demands, and maintain strict confidentiality will be essential to supporting executive leadership and advancing the Commission's work.   Working in a fast-paced environment, you'll help maximize leadership capacity by managing critical workflows, coordinating responses to emerging issues, and supporting informed decision-making.   Your key responsibilities include:  

Coordinating executive priorities, information flow, and activities to support effective leadership operations. Triaging incoming issues, requests, correspondence, and emerging priorities while coordinating timely and effective responses across the organization. Preparing briefings, correspondence, presentations, and other materials that support leadership decision-making and organizational priorities. Coordinating relationships and communications with Commission staff, government partners, external stakeholders, and other ministries to ensure seamless information sharing and collaboration. Supporting executive operations through calendar management, meeting coordination, travel arrangements, budget tracking, and workflow management. Providing strategic advice and guidance on administrative processes, briefing requirements, and issue management practices across the Commission. What you’ll bring to the role:  

Sound judgment: You are able to assess sensitive, high-profile, or time-sensitive matters and determine what needs attention, escalation, or coordinated follow-up. Strategic mindset: You think beyond immediate tasks, anticipate future needs, and identify opportunities to strengthen processes, improve coordination, and support organizational effectiveness. Discretion and confidentiality: You handle confidential information with care and professionalism, maintaining trust in a role that supports senior leadership. Relationship-building: You develop strong working relationships and collaborate effectively with colleagues, leadership, government partners, and external stakeholders. Relationship-building: You build productive working relationships with staff, leadership, government partners, and stakeholders to support collaboration and timely issue resolution. Clear communication: You transform complex information into concise, well-structured materials that support decision-making and action. Initiative and influence: You proactively identify opportunities, anticipate challenges, and recommend improvements that strengthen decision-making and organizational effectiveness. Adaptability: You thrive in a dynamic environment and successfully manage shifting priorities while maintaining quality and attention to detail.

  Please click on this link to view the job description for this position.APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.   This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.  

Systems Thinking – You understand how issues, stakeholders, and organizational priorities connect, allowing you to anticipate impacts and support informed decision-making across the Commission. Creative Problem Solving – You analyze complex situations, assess competing priorities, and identify practical solutions to emerging issues in a fast-paced environment. Agility – You adapt quickly to changing priorities, shifting timelines, and evolving organizational needs while maintaining a high standard of quality and professionalism. Building Collaborative Environments – You develop strong relationships with leadership, colleagues, government partners, and stakeholders to foster trust, collaboration, and effective coordination. Drive for Results – You take initiative, exercise sound judgment, and consistently deliver high-quality work while managing multiple priorities and confidential matters Qualifications Minimum Requirements

University degree in a related field (Public Administration, Arts, etc.) PLUS a minimum of 2 years’ related experience.

  Preference will be given to candidates with the following:

Experience supporting a senior executive or leadership team within a complex organization, including managing priorities, coordinating activities, and handling sensitive information. Experience preparing executive briefings, correspondence, presentations, and decision-support materials for senior leadership and diverse stakeholders. Experience with research methods, data collection and analysis, and risk management principles to support evidence-based decision-making. Experience with Microsoft Office Suite, SharePoint, Adobe Acrobat, and communication or issue tracking systems such as ARTS.

  Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.Notes Please Note:

There is one permanent position with the standard weekly work hours of 36.25, Monday to Friday. This position is located at the John J. Bowlen Building in Calgary, Alberta The successful candidate will be required to undergo a security screening

  Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.   Links and information on what the GoA have to offer to prospective employees.  

Working for the Alberta Public Service Public Service Pension Plan (PSPP) Alberta Public Service Benefit Information Professional learning and development Research Alberta Public Service Careers tool Positive workplace culture and work-life balance. How To ApplyApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Opeyemi Asama at Opeyemi.Asama@gov.ab.ca.

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