Education: Secondary (high) school graduation certificate. Tasks: Advise project teams . Assign programs. Assign projects. Coordinate projects and programs. Develop action plans . Direct the operations of an organization or department that provides services. Evaluate the operations of establishments that provide services to business. Plan and organize the operations of establishments that provide services to business. Provide expertise in response to clients needs. Review projects and programs. Sort the technical problems in order to help the employee with established procedures. Hire, train, direct and motivate staff. Market business services. Plan and direct research. Direct and advise staff in the development and implementation of service quality assessment strategies. Leading/instructing groups. Provide customer service. Monitor and evaluate. Supervision: More than 20 people. Experience: 3 years to less than 5 years. Green job: Involves duties and responsibilities that lead to positive environmental outcomes.