About the role
Job Overview:
Primary client contact for assigned clinical studies or programs, working independently with generally complex strategy, multiple vendors, sub-CROs. May have other Project Managers working in a matrix environment with program level oversight
- With a primary focus on operational delivery, develops strategies to manage risk and control and improve operational execution. Utilize staff to maximize contribution and organizational effectiveness.
- Mentor junior staff to ensure efficient and effective day-to-day operations
- Success in the role involves leveraging experience to drive solutions, developing and maintaining repeat clients and expanding client portfolios
Summary of Responsibilities:
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Leads the project team to facilitate the successful design, implementation, tracking and maintenance of all project plans, adhering to professional standards and SOPs, according to contracted timelines and budget
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Accountable for TMFs including TMF Index & Plan, audit readiness and delivery of the TMF per agreed upon timelines, when contracted by client
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Proactively lead quality control and risk assurance activities to meet regulatory, internal and client requirements
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Fosters positive client experiences through effective communication and collaboration
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May serve as a primary contact for a strategic client relationship. Develops and manages strategic relationship level metrics. Initiates process improvement to address variance.
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Designs delivery strategy for large scale bid defense and performs other business development activities.
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Responsible for developing and maintaining client relationships and acquiring new business
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Mentors junior staff
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All other duties as needed or assigned.
Qualifications (Minimum Required):
- Fluent in English, both written and verbal
- Comprehensive knowledge of the clinical development spectrum and ICH GCP
- Expert level organizational and time management skills
- Proven critical thinking and problem-solving skills with a proactive approach to identifying and resolving project related issues
- Effective presentation skills for staff at all levels, including internal leadership and external partners
- Actively participates in organizational initiatives
Experience (Minimum Required):
- University/college degree (life science preferred)
- Minimum of nine (9) years relevant clinical research experience in a pharmaceutical company/CRO including at least four (4) years of full project management responsibility
- In lieu of above experience requirement, a combination of other relevant and equivalent experience may be considered
Preferred Qualifications Include:
- PMP or certified in clinical research
Work Environment:
- May travel 20% - 30% of the time to fulfill client needs, attend meetings, visit sites and company businesses and for training needs.
Physical Requirements:
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
- Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
- Regular and consistent attendance.
- Varied hours may be required.
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