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Scrum Master

Askuityabout 21 hours ago
Toronto, Ontario, Canada
$80,000 - $105,000/annual
Mid Level
Full-Time

About the role

Pay Range: $80,000 - $105,000

Position Overview: Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

This role requires strong relationship-building skills and a dedication to applying continuous learning to enhance team performance and engagement. The Scrum Master is a critical, hands-on role responsible for ensuring the successful, on-time delivery of technology projects within our Agile process. The role combines the standard responsibilities of a Scrum Master focused on enabling our team members to do what each does best. As the primary liaison for our cross-functional feature teams, you will ensure all deliverables adhere to Askuity’s best practices and quality standards.

Key Responsibilities: Lead scrum ceremonies · Facilitate Scrum ceremonies like Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements ensuring they are effective and adhere to the team’s working agreements. · Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.

Delivery · Facilitate development planning to refine milestones, visualize progress and manage expectations · Assess risks, implement mitigation strategies, and adjust schedules as needed. · Act as the primary point of contact for stakeholders (Product Management, Development Managers, etc.) ensuring alignment with business objectives and adherence to quality standards. · Apply Askuity’s development process best practices and maintain required artifacts throughout the delivery lifecycle.

Stakeholder management · Promote a culture of continuous improvement within the teams and help the teams implement changes. · Foster and support the whole team by identifying and removing obstacles that hinder their progress. · Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints. · Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Manager and the team

Leadership · Support and facilitate interaction within the team and with key Askuity Stakeholders (Supplier Engagement, Community Enablement, Product Management, etc.) · Participate in THD agile community meetups to contribute and learn about potential improvements to our agile best practices. · Help the team to understand the theory, practices, and values of the Scrum framework. · Build strong relationship with the team members, Business, and cross functional partners. · Coordinate with Scrum Masters, Product Managers, and stakeholders to ensure team alignment and enable effective cross-functional collaboration Product/Business Knowledge · Report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders and the Agile Practice team have clear visibility. · Identify and present the most relevant metrics for Business and Tech stakeholders to support their decision-making processes.

Competencies: · Action Oriented · Collaborates · Communicates Effectively · Drives Results · Customer Focus Skills: · Expert knowledge of the Agile Principles, Kanban and Scrum framework · Strong servant leadership, communication, interpersonal and negotiation skills. · Strong facilitation and organizational skills. · Proficient documentation and presentation skills.

Direct Manager/Direct Reports: · Reports to Manager, Agile Practice Physical Requirements: · Extended sitting · Repetitive tasks · Operating a computer and other technology

Working Conditions: · Working in an office setting: computer work, camera on virtual meetings

Minimum Education: · bachelor’s degree in computer science or equivalent work experience.

Minimum Years of Work Experience: · 1 – 3 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience

Certifications: · Industry-recognized Scrum Master certification (i.e. Certified Scrum Master (CSM))

Other Requirements/Assets: · Knowledgeable with JIRA, Confluence, other scrum tool and techniques · Previous leadership and/or project management experience · Previous experience in retail industry

About Askuity

Software Development

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