Position Summary

FRAUD PREVENTION & INVESTIGATION MANAGER

Job ID: 6859

REGULAR/FULL-TIME

Location: BURNABY, BC

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **

FRAUD PREVENTION & INVESTIGATION MANAGER

($96,964 - $114,075 Annually)

POSITION SUMMARY

Reporting to the Associate Vice President, Enterprise Risk and Regulatory Affairs, the Fraud Prevention and Investigation Manager manages the design and delivery of programs to prevent, mitigate, and reduce fraud, and investigates allegations of fraudulent conduct or attempts to defraud. He/she/they monitors and manages fraud risks, leads investigations, and delivers regular reporting and strategic analysis to the Executive and Board of Commissioners. The position collaborates with all Executive members and their respective branches to develop and implement Commission-wide fraud prevention, management, investigation, and education programs. The role serves as a key adviser to guide Executive decision-making and strategic initiatives with fraud considerations or concerns.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Law, Public Administration, Public Policy, Audit, Governance, Risk, or related field.
• Extensive experience in leading fraud programs, conducting fraud investigations, and providing strategic reporting to senior-level management.
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge and understanding of the philosophies, principles, and practices of performance measures and indicators, investigative integrity, corporate governance, research, qualitative and quantitative data analysis, policy analysis, and project/program management.

• Extensive knowledge of best practices in advancing strategic programs and policies in support of marginalized communities and a high level of cultural competency.

• Ability to learn and understand the legislative requirements, contract covenants, organization, strategic direction, programs, policies, and procedures of BC Housing.

• Ability to analyse problems and identify weaknesses and conflicts in policies and procedures.

• Ability to apply an intersectional approach to work analyses using a Gender-Based Analysis Plus (GBA+) tool and apply the principles of equity, diversity, inclusion, and belonging.

• Ability to provide leadership and advice, exercise sound judgment, and demonstrate tact and diplomacy in dealing with high-profile, sensitive, and urgent matters.

• Ability to utilize judgment in presenting issues, and provide leadership, direction, and influence in facilitating appropriate courses of action.

• Ability to proactively and continuously seek out better ways to operate, faster, quicker, and effectively.

• Ability to understand and share the feelings of another and provide effective feedback.

• Ability to construct reports and presentations to ensure clear and effective communications, employing best practices in formatting and design.

• Ability to establish a high level of rapport with staff, management/senior management, Executives, and other internal and external stakeholders.

• Ability to demonstrate a social equity analysis.

• Ability to apply a high level of self-awareness, empathy, and emotional intelligence.

• Ability to generate and articulate creative new ideas/processes, and develop, plan, facilitate, and coordinate their execution.

• Ability to lead, coach, and motivate staff in a team setting.

• Ability to lead a project from idea to execution, proactively identify risks, emerging risks, and issues while managing multiple inputs and priorities.

• Ability to independently solve problems using qualitative and quantitative data.

• Demonstrated professional and interpersonal communication skills across a range of channels (written, oral, and presentation) and the ability to work collaboratively with cross-functional groups to achieve common goals.

• Excellent consultative, facilitation, consensus-building, and conflict-resolution skills.

• Excellent strategic and analytical thinking, problem-solving abilities, and organizational and time management skills.

• Proficient in the use of Microsoft Office and information graphics, dashboards, and collaborative software, including Excel and PowerPoint, Tableau, InDesign, Power BI, and Mural.

• Criminal Record Check Required

• Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.

  Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact hr_admin@bchousing.org to arrange a call.

How to Apply:

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

(When there is a pop up asking if you wish to view only secure items, press no)

As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact hr_admin@bchousing.org.

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.