TekStaff's Client has a current vacancy for a Senior Transformational Communications Lead Duration : This is a 18 month contract located in Markham, ON (Hybrid- 3 days onsite)

Job Description Key Responsibilities Strategic Communications Leadership Lead the communications function as a core pillar of the Organizational Change Management strategy, in close partnership with the OCM Delivery Lead Define and execute a comprehensive Enterprise Communications and Engagement Strategy aligned to the OneCore vision, transformation objectives, and business outcomes Serve as a strategic advisor to leadership on change storytelling, executive leadership communications, messaging, and stakeholder engagement Develop and execute a clear, cohesive transformation narrative that connects program priorities to enterprise strategy, the brand and employee impact Synthesize complex program decisions, future-state processes, and operational changes into clear, compelling and actionable communications Leverage strong business and industry knowledge to synthesize complex transformation decisions, future-state processes, and operational changes into clear, actionable communications Translate and distill key business and program decisions into tailored messaging for executives, leaders, managers, and end users—enabling effective change leadership, understanding, and adoption across the organization Change & Adoption Enablement Design and deliver communications that enable adoption of SAP S/4HANA, new business processes, and new ways of working Partner with OCM, HR, and program teams to align communications with broader corporate strategies Translate complex business and technology changes into clear, audience-specific messaging Support leaders and managers with tools and messaging to effectively lead their teams through change

Execution & Delivery Develop, manage, and execute a detailed Communications and Engagement Plan across the full program lifecycle, for internal and external audience groups Develop and execute internal and external communication strategies that support adoption for OneCore program Create engaging content, including readiness communications, speaking notes, videos and presentations for leaders and employees. Manage project timelines, deliverables and cross-functional collaboration to ensure successful program execution. Advise executives on communication best practices and ensure alignment with corporate strategy. Develop and maintain a program communications calendar tied to program communication outcomes Plan and execute internal engagement events, forms and road shows, etc. Ensure all materials adhere to confidentiality and corporate standards. Conduct research and analysis to support impacted business and IT lines of business Create trusting relationships with line of business owners of external audience groups and Corporate Communications to enable management and delivery of OneCore Communications and Engagement Plan Oversee the development and delivery of all communication assets and deliverables Manage and optimize communication channels and platforms (e.g., MS Teams, survey tools, SharePoint, newsletters, leadership forums, etc.) for program Lead the creation and continuous enhancement of the program’s external-facing SharePoint site Perform other duties as required to support program goals. Leadership & Stakeholder Engagement Partner with executives, program leadership, and functional leaders to develop executive and leadership communications, including key messages, briefing materials, speaking notes, and cascade content Support senior leaders to communicate with clarity, consistency and impact Establish strong partnership with Corporate Communications to ensure alignment between the project and Corporate messaging Embed OneCore messaging into enterprise/corporate communication channels and rhythms (e.g., enterprise campaigns, leadership communications, internal platforms) to ensure consistency, amplification, and reach across the organization Governance and Measurement Lead and manage the Communications team, composed of Client and external vendor resources ensuring high-quality, consistent delivery Establish communication governance, standards, and processes across workstreams and vendors Manage tracking of communication effectiveness; Monitor and assess adoption of OneCore outcomes; identify opportunities to improve. Continuously refine communication strategies based on data, feedback, and program needs Innovation & Impact Bring creativity and innovation to communications approaches, ensuring messages resonate and reach the “hearts and minds” of stakeholders Continuously assess communication effectiveness and adapt strategies to maximize impact

Accountable Deliverables

1. Strategy & Leadership Enablement Communications strategy, narrative, and key messages Audience segmentation & personas Leadership cascade decks & executive briefings Leadership Forum decks Manager toolkits

2. Enterprise Communications & Channels Develop messaging for enterprise communications Work with Communications team to determine key moments to share project information with all employees Manage project team SharePoint hub

3. Project and Role-Based & Engagement Communications Project Communication site, podcasts, videos, etc., Roadshows Role-based change impacts (“what this means for me”) Role packs & “new ways of working” content Change Network materials, Lunch and Learns, Q&A sessions FAQs, surveys, and feedback loops

4. Readiness, Training & Testing Training communications (approach, schedule, reminders) System demos & tester engagement Business readiness communications & checkpoints Leader readiness briefings

5. Go-Live Activation Pre–go-live campaign & countdown Cutover & system freeze communications Go-live announcements & toolkits “What to expect” & support model messaging

6. Hypercare & Adoption Hypercare updates & issue communications Support FAQs & guidance Adoption reinforcement (“what good looks like”) User testimonials & success stories

Mandatory Requirements / Experience for this role is: 15-20 progressive experience in communications with 7-10 years of experience in a lead role managing project communication team enterprise transformation projects or similar experience Proven expertise in enterprise communications strategy, narrative development, and audience engagement within complex organizations Experience managing communications in complex environments (multi-vendor and diverse workforce populations) Exceptional writing, editing and storytelling skills, with the ability to translate complex business and technical concepts into clear, compelling content Expertise in audience segmentation, messaging strategy and stakeholder engagement across diverse employee groups Strong experience with executive and leadership engagement, executive leadership communications, messaging, and change leadership mobilization Direct communications leadership experience on a SAP S/4HANA ERP implementation is required. Strategic communications experience with full project lifecycle of a large transformation project Strong project management and organizational abilities. Ability to influence and collaborate across functions and with senior leadership. Analytical thinking and ability to grasp complex concepts quickly. Discretion when handling sensitive and confidential information. Comfortable working in fast-paced environments. Excellent interpersonal and communication skills; demonstrated team player. Experience using AI tools like CoPilot to accelerate communications development Energy / Utilities or similar industry experience preferred Bachelor’s degree in Communications, Journalism, Public Relations, or equivalent Post graduate degree in Communications or related field is an asset.

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.