Title: Scrum Master Duration: 6 month contract + extensions Location: Hybrid - Mississauga

Required Skills & Experience -Proven experience supporting software development teams as a Scrum Master -Strong hands-on experience with Jira (building boards, dashboards, tracking metrics) -Experience running full Agile ceremonies and managing sprint execution end-to-end -Ability to manage dependencies and navigate cross-team coordination -Strong communication and facilitation skills—comfortable working with both technical teams and business stakeholders -Experience working in Agile or SAFe environments

Nice to Have Skills & Experience -Experience working in product-driven environments (especially enterprise software or platform teams) -Exposure to tools like Miro, Confluence, or retrospective tools -Scrum certifications (CSM, SAFe, etc.) -Experience working on platforms that support large-scale enterprise environments (e.g., device management, monitoring, or IT operations tools) -Prior experience working in pods/smaller Agile teams (6–12 people)

Job Description Insight Global is looking for a hands-on Scrum Master to support a small, cross-functional product team focused on building and enhancing enterprise software solutions. This person will operate as a coach and facilitator—helping the team stay organized, deliver consistently, and navigate dependencies in a fast-paced Agile/SAFe environment. You’ll be embedded directly with a development team and partner closely with Product Management to turn customer-driven requirements into actionable, well-structured work.

Day-to-Day Responsibilities -Work closely with the development team to understand ongoing work, priorities, and delivery goals -Own and facilitate all Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) to keep the team aligned and moving forward -Build and maintain Jira boards and dashboards to track sprint progress, team commitments, and overall delivery health -Define and track key Agile metrics (velocity, predictability, throughput) to help the team continuously improve -Identify and manage cross-team dependencies, ensuring alignment and preventing delivery blockers -Proactively remove roadblocks and escalate risks that could impact timelines or deliverables -Ensure the team is following Agile/SAFe practices and aligning with the broader Agile Release Train (ART) where applicable -Coach the team on Agile best practices and help drive continuous improvement over time -Partner with Product Owners and Product Managers to help shape, refine, and prioritize work for upcoming sprints