Who you are

• Foundational Solutions Engineering: 7+ years of experience in solutions engineering or architecture at a developer tools, platform, or infrastructure company, with a track record of co-owning revenue
• Hands-on Technical Depth: Comfortable writing code and scripting to stand up integrations. You have solid fluency in cloud infrastructure, containerization, and CI/CD
• AI-Native Expertise: A deep understanding of how AI is reshaping the SDLC. You have hands-on experience building with AI agents and can speak credibly about prompt optimization and agentic workflows
• Pioneer Mindset: Comfort with ambiguity and the proactivity to create clarity in undefined situations. You are a self-starter who drives outcomes without a pre-existing playbook
• Compelling Storytelling: Exceptional demo and communication skills; you can take a nascent feature and turn it into a compelling business outcome for a technical audience
• Advanced Project Management: Experience juggling multiple high-stakes design partners and internal stakeholders simultaneously
• Advanced Project Management: A team-first mindset that allows you to operate autonomously while making those around you better through shared insights and cross-functional alignment
• Level 5+ AI Adoption: You identify as Level 5 or higher on Steve Yegge’s eight levels of AI adoption
• Zero-to-One Experience: Proven experience launching a completely new product or category from scratch

What the job involves

• As our Senior Solutions Architect, you will spearhead the go-to-market launch of our new AI-native software development platform
• This is a "zero-to-one" role where you will be one of the first faces of the product, bringing deep technical expertise to our initial design partners and translating their feedback into a roadmap for our product and engineering teams
• You will partner in a tight-knit GTM squad, ensuring our technical positioning is sharp and our proofs-of-value are undeniable
• By leading technical discovery and solution design, you’ll turn early interest into production-grade adoption
• Your work will set the foundations; from demo environments to sales playbooks that the broader Customer Solutions and Sales teams will inherit as we scale
• Your deep fluency in modern, agentic engineering workflows and cloud architectures allows you to act as a credible peer to engineering leaders and senior developers
• You thrive in the ambiguity of an early-stage launch, balancing high-level strategy with the hands-on execution required to debug an integration or build a compelling technical narrative
• Your impact will define how software teams collaborate with AI to ship the next generation of applications
• Win Early Customers: Own the technical relationship with design partners and prospects. Lead discovery and solution design to turn interest into long-term adoption
• Drive the Market Feedback Loop: Serve as the bridge to Product and Engineering by synthesizing customer signals and workflow gaps to drive the product’s evolution
• Pressure-Test GTM Motion: Partner with Sales to develop the playbook, defining positioning, demo narratives, qualification criteria, and competitive framing based on real-world conversations
• Scale the Technical Foundation: Build and maintain demo environments, reference architectures, integration prototypes, and sample code that showcase the product’s credibility
• Technical Leadership: Act as a peer to senior engineering leaders and executives, delivering tailored technical workshops and briefings alongside handling complex architectural questions, security objections, and RFP-data-style technical requirements
• Knowledge Transfer: As the product matures, hand off processes and assets to the broader organization, ensuring the next wave of SEs can ramp quickly

The application process

• We know that a great hire won’t meet every requirement that we’ve outlined
• If you can see yourself elevating the team, we want to hear your story
• Few of us would be here had we not taken a chance
• You can expect 4 video interviews on Google Meet to follow the order below
• Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners
• Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment
• 45 Minutes with Talent Acquisition
• 60 Minutes with Hiring Manager (Sr. Director, Customer Solutions)
• 60 Minutes with Team (Field CTO)
• 60 Minutes with Executive (CRO)

Benefits

• Competitive PTO
• Parental leave
• Remote working/flexibility
• Healthcare, dental, and vision (US and France staff only)
• 401k, with employer contribution (US staff only)
• Extra compensation for on-call ops and support staff
• Company shares (discretionary)
• Annual budget for professional development
• Unlimited Platform.sh accounts
• Annual company retreat