Top Benefits
About the role
Who We Are: Bulletproof is an award‑winning IT, security, and compliance partner helping organizations operate with confidence. For more than 20 years, we’ve supported public and private sector organizations across North America and beyond with innovative, Microsoft‑powered solutions that reduce risk, modernize environments, and drive real business outcomes. What sets us apart is our ability to deliver from strategy to execution. Customers choose Bulletproof as their one partner across IT, security, compliance, and managed services -from 24/7 SOC operations and managed IT to cloud transformation, governance, and professional services. Our impact is global, our work is industry‑recognized, and our focus is practical, flexible solutions that work in the real world.
At Bulletproof, technology matters but people come first. Our vision is to serve, secure, and empower the world through people and technology, one customer at a time. When you join Bulletproof, you join a team that values ownership, innovation, and meaningful impact while giving you room to grow alongside leaders in the industry.
What we have to offer: Challenging Work - We love solving highly complex problems. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about. Great People - We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success. Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large. Diversity, Equity and Inclusion - We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
Position Overview: The Procurement Team Lead is responsible for executing day-to-day procurement operations while driving strategic improvements across procurement practices, team performance, and operational efficiency. This role balances hands-on execution (60%) with leadership responsibilities (40%), ensuring effective sourcing, vendor management, and continuous process optimization aligned with organizational goals.
Responsibilities: Oversees Product Fulfillment, Inventory Control, Vendor Management, Quality Assurance, Logistics, Installation and Training, and Program Management. Provides leadership, direction, and coaching to the Bulletproof product fulfillment team to successfully accomplish operational goals and attain optimum performance levels. Coordinates order system setup, testing and delivery schedules. Streamlines processes and drives continuous improvement in all aspects of the product including quality, service, productivity, and overall costs. Delegates responsibilities for projects and initiatives to the fulfillment team as appropriate to achieve positive change. Maintains positive and mutually beneficial relationships with vendors, suppliers and other stakeholders. Develops and nurtures cross-functional relationships throughout Bulletproof and supply chain partners to achieve corporate goals and identify improvement opportunities. Forecasts demand to facilitate inventory management. Ensures quality standards are achieved and deadlines are met. Oversees effective employee selection, hiring, onboarding and professional development process. Leads regular performance reviews, KPI tracking, and reporting for the procurement function Establish and standardize procurement processes, workflows, and documentation. Handles all escalations that arise within the department. Identify opportunities for automation, system enhancements, and vendor consolidation Perform other duties as assigned Develop and maintain procurement playbooks, SOPs, and best practices Required Education and Other Credentials: Bachelor’s degree in business or engineering or equivalent experience. Supply Chain Management (SCM) negotiations training, a plus.
Qualifications & Experience: Minimum of 5 years’ experience in Fulfillment. (IT industry experience is preferred) Strong procurement and vendor management experience (IT Hardware/IT Software preferred) Previous experience in Project Management for complex IT products. 1-2 years of supervisory/management experience (Preferred) Multi-Product Operations leadership experience is preferred. Demonstrated ability to work in a fast paced, multi-tasking environment. Excellent organization and communication skills (verbal and written). Excellent presentation skills. Proficient in Microsoft Office Suite, MS Distribution Tools and Adobe Editor. Demonstrated skills in process improvement thinking, including comprehensive knowledge of business operations and strategic planning skills to identify process improvement opportunities. Strong analytical, mathematical, computer, and organizational skills. Proven record of leading positive change.
What’s in it for you? Favorable medical, dental, and vision plans Company matched pension plan Competitive pay and performance rewards program Continuous education opportunities Opportunities for career growth Community involvement opportunities Earn while you give back - enjoy paid access to volunteer time Annual bonuses and a Service Award Bonus
Equal Opportunity Statement: Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Top Benefits
About the role
Who We Are: Bulletproof is an award‑winning IT, security, and compliance partner helping organizations operate with confidence. For more than 20 years, we’ve supported public and private sector organizations across North America and beyond with innovative, Microsoft‑powered solutions that reduce risk, modernize environments, and drive real business outcomes. What sets us apart is our ability to deliver from strategy to execution. Customers choose Bulletproof as their one partner across IT, security, compliance, and managed services -from 24/7 SOC operations and managed IT to cloud transformation, governance, and professional services. Our impact is global, our work is industry‑recognized, and our focus is practical, flexible solutions that work in the real world.
At Bulletproof, technology matters but people come first. Our vision is to serve, secure, and empower the world through people and technology, one customer at a time. When you join Bulletproof, you join a team that values ownership, innovation, and meaningful impact while giving you room to grow alongside leaders in the industry.
What we have to offer: Challenging Work - We love solving highly complex problems. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about. Great People - We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success. Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large. Diversity, Equity and Inclusion - We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
Position Overview: The Procurement Team Lead is responsible for executing day-to-day procurement operations while driving strategic improvements across procurement practices, team performance, and operational efficiency. This role balances hands-on execution (60%) with leadership responsibilities (40%), ensuring effective sourcing, vendor management, and continuous process optimization aligned with organizational goals.
Responsibilities: Oversees Product Fulfillment, Inventory Control, Vendor Management, Quality Assurance, Logistics, Installation and Training, and Program Management. Provides leadership, direction, and coaching to the Bulletproof product fulfillment team to successfully accomplish operational goals and attain optimum performance levels. Coordinates order system setup, testing and delivery schedules. Streamlines processes and drives continuous improvement in all aspects of the product including quality, service, productivity, and overall costs. Delegates responsibilities for projects and initiatives to the fulfillment team as appropriate to achieve positive change. Maintains positive and mutually beneficial relationships with vendors, suppliers and other stakeholders. Develops and nurtures cross-functional relationships throughout Bulletproof and supply chain partners to achieve corporate goals and identify improvement opportunities. Forecasts demand to facilitate inventory management. Ensures quality standards are achieved and deadlines are met. Oversees effective employee selection, hiring, onboarding and professional development process. Leads regular performance reviews, KPI tracking, and reporting for the procurement function Establish and standardize procurement processes, workflows, and documentation. Handles all escalations that arise within the department. Identify opportunities for automation, system enhancements, and vendor consolidation Perform other duties as assigned Develop and maintain procurement playbooks, SOPs, and best practices Required Education and Other Credentials: Bachelor’s degree in business or engineering or equivalent experience. Supply Chain Management (SCM) negotiations training, a plus.
Qualifications & Experience: Minimum of 5 years’ experience in Fulfillment. (IT industry experience is preferred) Strong procurement and vendor management experience (IT Hardware/IT Software preferred) Previous experience in Project Management for complex IT products. 1-2 years of supervisory/management experience (Preferred) Multi-Product Operations leadership experience is preferred. Demonstrated ability to work in a fast paced, multi-tasking environment. Excellent organization and communication skills (verbal and written). Excellent presentation skills. Proficient in Microsoft Office Suite, MS Distribution Tools and Adobe Editor. Demonstrated skills in process improvement thinking, including comprehensive knowledge of business operations and strategic planning skills to identify process improvement opportunities. Strong analytical, mathematical, computer, and organizational skills. Proven record of leading positive change.
What’s in it for you? Favorable medical, dental, and vision plans Company matched pension plan Competitive pay and performance rewards program Continuous education opportunities Opportunities for career growth Community involvement opportunities Earn while you give back - enjoy paid access to volunteer time Annual bonuses and a Service Award Bonus
Equal Opportunity Statement: Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.