Zendesk

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Self-improving AI agents that learn, adapt, and outperform. On every channel, on any platform.

San Francisco, California

Software Development

5,001+ people

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Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.

Open positions

Senior Technical Program Manager, Product Development

Hybrid · Québec

Lead multiple complex, cross-functional technical programs to deliver measurable business outcomes and support functional OKRs. Drive program governance, manage dependencies, and facilitate alignment across global teams to ensure predictable, high-quality delivery.