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Twilio

Verified Job Source

Developers love us. Enterprises trust us. Power your customer engagement innovation with Twilio.

San Francisco, California

Software Development
5,001+ people

About

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Open positions

Program Manager, Carrier Operations & Governance

Remote · Alberta, Canada, British Columbia, Canada, Ontario, Canada

The Program Manager will lead cross-functional governance initiatives and build operational infrastructure for the telecom carrier and wholesale supplier ecosystem. They are responsible for maintaining executive visibility, managing team run-the-business cadences, and driving organizational change through data-informed processes.

Program Manager, Carrier Operations & Governance

Remote · Alberta, Canada, British Columbia, Canada, Ontario, Canada

The Program Manager will lead the design and implementation of a new global telecom carrier operations and governance model. They are responsible for driving cross-functional initiatives, maintaining executive visibility, and managing the team's internal run-the-business engine.