Senior Program Manager, Enterprise Imaging Implementations - (Mississauga, ON)

Job summary

Lead end-to-end delivery of complex, enterprise-scale healthcare IT implementation programs while ensuring alignment with customer goals and business objectives. Serve as the primary leadership contact for large Canadian healthcare customers, managing governance, stakeholders, and cross-functional teams.

Job details

Titre du poste Senior Program Manager, Enterprise Imaging Implementations - (Mississauga, ON) Description de poste Senior Program Manager, Enterprise Imaging Implementations - (Mississauga, ON) Lead the delivery of a complex, enterprise-scale healthcare IT implementation program in Canada, driving customer success, program outcomes, and long-term strategic impact. Your role: Lead end-to-end implementation program delivery, ensuring alignment with customer goals, contractual commitments, and business objectives while maintaining accountability for scope, schedule, budget, quality, and customer satisfaction. Serve as the primary leadership contact for a large Canadian healthcare customer, building trusted relationships with executive stakeholders, clinical leaders, information technology teams, government organizations, and partner organizations. Establish and lead program governance, including executive steering committees, risk management processes, escalation frameworks, and cross-functional decision-making forums. Coordinate multidisciplinary implementation teams and collaborate with Sales, Solutions Architecture, Clinical Consulting, Engineering, Support, Customer Success, and other stakeholders to ensure successful delivery and adoption. Drive operational excellence through resource planning, capacity management, performance monitoring, continuous improvement initiatives, and team development. You're the right fit if: You’ve acquired 8+ years of experience with a Bachelor's degree, or 6+ years of experience with a Master's degree, in Program Management, Professional Services, Healthcare IT Implementations, Service Delivery, or a related field. Experience with Enterprise Imaging/PACS, VNA, RIS, EMR/EHR, cloud healthcare platforms, public-sector healthcare programs, or healthcare implementation delivery leadership. Your skills include program governance, executive stakeholder management, customer relationship management, financial planning and forecasting, resource planning, risk and issue management, contract and scope management, change management, and cross-functional leadership. You have a Bachelor's degree in Business, Healthcare Informatics, Information Technology, Engineering, Healthcare Administration, or an equivalent. You’re an experienced leader with strong executive presence who can navigate complex customer environments, drive alignment across diverse stakeholder groups, and lead large-scale implementation programs to successful outcomes. You have experience in healthcare information technology implementations and understand enterprise healthcare environments, including radiology workflows, healthcare delivery networks, and integrated delivery networks. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. The pay range for this position is $126,000 to $198,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. ​ In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, DC Pension, Flex Dollars (for HSA/PSA/RRSP), stock purchase plan, education reimbursement and much more. Details about our Canada benefits can be found here. ​ ​ At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information Canadian work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. #LI-PH1 #LI-Remote #healthcareinformatics Philips Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

What you’ll do

Lead end-to-end delivery of complex, enterprise-scale healthcare IT implementation programs while ensuring alignment with customer goals and business objectives. Serve as the primary leadership contact for large Canadian healthcare customers, managing governance, stakeholders, and cross-functional teams.

Requirements

Requires 6-8+ years of experience in program management or healthcare IT implementations, along with a Bachelor's degree in a relevant field. Candidates must possess strong executive presence and deep knowledge of enterprise healthcare environments and radiology workflows.

Benefits

• Paid Time Off
• Defined Contribution Pension
• Flex Dollars
• Health Spending Account
• Personal Spending Account
• Stock Purchase Plan
• Education Reimbursement

Listed skills

• Change Management · Preferred
• Risk Management · Preferred
• Financial planning · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program Management
• Healthcare IT
• Enterprise Imaging
• PACS
• VNA
• RIS
• EMR
• EHR
• Cloud Healthcare Platforms
• Program Governance
• Executive Stakeholder Management
• Financial Planning
• Risk Management
• Change Management
• Cross-functional Leadership
• Strategic Planning
• Executive Presence
• Healthcare Industry Knowledge
• Building Trust
• Customer Success Management
• Issue Management
• Accountability
• Workflow Management
• Business Objectives
• Health Informatics
• Customer Relationship Management
• IT Capacity Management
• Medical Records
• Decision Making
• Customer Service
• Clinical Consulting
• Information Technology
• Continuous Improvement Process
• Electronic Medical Record
• Engineering Support
• Sales
• Forecasting
• Governance
• Leadership
• Health Administration
• Health Technology
• Operational Excellence
• Program Management Professional
• Radiology
• Resource Planning
• Solution Architecture
• Stakeholder Management
• Team Building
• Scope Management

Job areas

• Management & Leadership
• Healthcare
• Technology
• Consulting
• Government & Public Sector
• Enterprise Implementation Manager
• Healthcare Program Manager
• Policy and Planning Managers
• Managers, All Other

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