Operations Project Manager

Job summary

Lead cross-functional projects and improve operational systems across production, product development, purchasing, and customer service. Use data, SOPs, OKRs, and budget oversight to improve performance while recruiting and developing the team.

Job details

Who We Are OssKin is a fast-growing Montreal MedTech company on a mission to transform patient care through cutting-edge wearable medical devices. We combine proprietary mass-customization software with 3D printing to manufacture solutions that actually change lives — and we're scaling fast. The Opportunity We're looking for a sharp, hands-on operator to become the backbone of our business. Reporting directly to the CEO, you'll have real ownership across production, systems, customer experience, special projects and people — with the autonomy to actually structure things and build something lasting. If you thrive in fast-moving environments, love untangling complexity, and get a genuine kick out of implementing projects from concept to completion, this role is the right fit for you. What You'll Own Drive cross-functional projects from idea to execution — on time, every time Design and continuously improve the operational systems that power the business Identify bottlenecks, break down silos, and bring a "let's make it happen" energy to every challenge Use data to surface insights that sharpen strategy and fuel smart decision-making Build and maintain clear SOPs so nothing lives only in someone's head Set bold OKRs and rally the team to hit them Oversee, implement, and align projects across production, product development, purchasing, and customer service Recruit, develop, and energize a team that loves coming to work Own budgets and keep financials tight without losing sight of growth What You Bring A degree in project management, engineering, commerce, accounting, or a related field 3+ years of operations or management experience — ideally in a high-growth company Fluency in modern business tools: CRM, ERP, accounting platforms, project management software, Office 365 Solid grasp of lean manufacturing, automations, KPIs, and performance management principles The kind of comfort with ambiguity that lets you make great decisions without a perfect playbook A bias for action — you'd rather roll up your sleeves than write a memo about rolling up your sleeves Why OssKin Direct impact — your decisions will shape how this company operates and grows A product that matters — you'll be helping bring medical devices to patients who need them A collaborative, entrepreneurial team that values initiative over hierarchy Competitive compensation based on your experience, with room to grow as we do

What you’ll do

Lead cross-functional projects and improve operational systems across production, product development, purchasing, and customer service. Use data, SOPs, OKRs, and budget oversight to improve performance while recruiting and developing the team.

Requirements

A degree in project management, engineering, commerce, accounting, or a related field and at least three years of operations or management experience are requested. Candidates should be familiar with CRM, ERP, accounting and project management tools, Office 365, lean manufacturing, automation, KPIs, and performance management, and be comfortable acting in an ambiguous, fast-growing environment.

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Operations Management · Preferred
• Production Management · Preferred
• Data analysis · Preferred
• Lean Manufacturing · Preferred
• Product Development · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Management
• Operations Management
• Cross-Functional Project Delivery
• Operational Systems Improvement
• Data Analysis
• Standard Operating Procedures
• OKR Management
• Production Management
• Product Development
• Purchasing
• Customer Service
• Recruitment
• Team Development
• Budget Management
• Lean Manufacturing
• Process Automation

Job areas

• Management & Leadership
• Manufacturing
• Healthcare
• Engineering
• Finance & Accounting