Program Manager

Job summary

The Program Manager will drive enterprise-wide adoption of Microsoft 365, Copilot, and AI-enabled digital workplace solutions. They will partner with cross-functional teams to design adoption strategies, conduct journey mapping, and measure business outcomes through data-driven insights.

Job details

Hiring Manager: Karen White Talent Acquisition Advisor: Draun Raval Job Code Level: AVP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT As a Program Manager (Organizational Change & Digital Adoption), you will drive enterprise-wide adoption and behavior change across Microsoft 365, Microsoft Copilot, AI-enabled work, and digital workplace solutions. You will help employees embrace new ways of working by combining change management expertise, user-centered design, adoption strategies, and data-driven insights. Working across business, technology, HR, communications, and leadership teams, you will ensure digital transformation initiatives deliver measurable employee and business outcomes. WHAT THE ROLE OFFERS Lead enterprise-wide adoption initiatives for Microsoft 365, Copilot, and digital workplace solutions. Influence strategic transformation programs as a senior individual contributor with broad organizational impact. Partner with executive leaders, product teams, HR, Communications, Security, and business stakeholders. Shape how employees collaborate, communicate, manage knowledge, and leverage AI in their daily work. Drive employee experience improvements through research, journey mapping, and workflow optimization. Build and mature scalable adoption frameworks, playbooks, standards, and communities of practice. Use analytics, feedback, and measurement frameworks to demonstrate adoption success and business value. Contribute to digital solution discovery, workflow redesign, and organizational transformation initiatives. Champion responsible AI adoption and help shape the future of AI-enabled work. Gain exposure to enterprise transformation opportunities with a pathway toward strategic transformation and solution leadership roles WHAT YOU NEED TO SUCCEED 6+ years of experience in organizational change management, digital adoption, digital workplace, transformation, employee experience, or related disciplines. Proven success leading complex enterprise technology and business transformation initiatives. Strong knowledge of Microsoft 365, Teams, SharePoint, OneDrive, Outlook, Viva, Copilot, and AI-enabled workplace solutions. Demonstrated ability to drive measurable behavior change, user adoption, and business outcomes. Exceptional stakeholder management, facilitation, consulting, and influence skills across all organizational levels. Experience conducting change impact assessments, readiness evaluations, stakeholder analysis, and adoption planning. Strong analytical skills with the ability to interpret adoption metrics, employee feedback, surveys, and business data. Experience designing and delivering change, learning, communications, and manager enablement strategies. Ability to translate technical concepts into meaningful employee experiences, business value, and practical use cases. Bachelor's degree in a related field or an equivalent combination of education and practical experience; Prosci, CCMP, or related certifications are considered an asset. One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off. Salary Range: $92,320 - $138,480; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

What you’ll do

The Program Manager will drive enterprise-wide adoption of Microsoft 365, Copilot, and AI-enabled digital workplace solutions. They will partner with cross-functional teams to design adoption strategies, conduct journey mapping, and measure business outcomes through data-driven insights.

Requirements

Candidates must have 6+ years of experience in organizational change management or digital transformation initiatives. A bachelor's degree in a related field is required, with professional certifications like Prosci or CCMP considered an asset.

Benefits

• Health benefits • Paid time off • Vacation entitlement • Financial wellbeing support

Listed skills

• Microsoft 365 · Preferred
• Data analysis · Preferred
• Facilitation · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organizational change management
• Digital adoption
• Microsoft 365
• Microsoft Copilot
• Digital workplace solutions
• Stakeholder management
• Change impact assessment
• User-centered design
• Data-driven insights
• Workflow optimization
• Adoption frameworks
• Analytics
• Facilitation
• Consulting
• Strategic transformation
• AI-enabled work
• Influencing Skills
• Organizational Transformation
• Responsible AI
• Influencing Without Authority
• Organizational Change Management
• Workflow Management
• Time Off Management
• Organizational Leadership
• Digital Transformation
• Microsoft Teams
• Planning
• Analytical Skills
• Research
• Artificial Intelligence
• Business Technologies
• Business Transformation
• Business Valuation
• Change Management
• Communication
• Communications Security
• Creativity
• Visual Workplaces
• Equities
• Leadership
• Scalability
• Innovation
• Information Management
• Microsoft Outlook
• Program Management
• Resume Screening
• Microsoft SharePoint
• Stakeholder Analysis
• Stakeholder Management
• User-Centered Design

Job areas

• Technology
• Management & Leadership
• Software
• Consulting
• Human Resources
• Organizational Change Management Specialist
• Business Change Manager
• Management and Organization Analysts
• Business Continuity Planners
• Business Operations Specialists, All Other