Senior Project Program Manager

Job summary

Own and grow a major national enterprise account by developing client relationships and a pipeline targeting more than $20 million in revenue. Lead industrial construction projects from assessment and design through permitting, procurement, construction, commissioning, and closeout, while building scalable systems and maintaining strong customer service.

Job details

Senior Program Manager – Enterprise Account Company: MTLI Group Location: Canada (Remote / Hybrid) Reporting To: Chief Executive Officer (CEO) Position Type: Full-time, Permanent Salary: $140,000.00 CAD Base + Significant Performance & Commission Bonuses The Mission MTLI Group is seeking a hands-on Senior Program Manager to completely own and scale our program for one of our largest national enterprise accounts. Currently valued at a $3 million annual revenue run rate, your mandate is to establish the pipelines, strategic relationships, and operating infrastructure required to scale this individual account into a $20M+ national powerhouse. You will manage the end-to-end industrial construction lifecycle across Canada while serving as the primary commercial and relationship lead for all client facilities. What You Will Do National Account Growth: Conduct proactive outreach to every client facility across Canada, introduce MTLI’s capabilities, map out site-by-site capital asset plans, and build a pipeline targeting $20M+ in revenue. Construction & Engineering Leadership: Oversee the full project lifecycle within active manufacturing facilities (site assessments, technical design, engineering coordination, permitting, procurement, construction, commissioning, and final turnover closeout). Estimating & RFPs: Lead timely, highly accurate RFP quotations. Develop detailed cost estimates covering labor, materials, equipment, subcontractors, permits, and logistical risks. Monitor project budgets and change orders. Tech & Infrastructure Development: Build out the program within MTLI’s CRM and ERP software. Establish automated workflows, repeatable templates, and performance dashboards to prepare the division for high-volume growth. Client Ownership: Serve as the single point of contact. Implement clear response times, escalation paths, and monthly customer feedback reviews to guarantee an exceptional customer experience. First-Year Milestones First 30 Days: Audit existing projects, financial models, and permitting workflows; launch a monthly client reporting framework. First 90 Days: Complete national outreach to all Canadian sites, commence priority facility plant visits, and present the national growth plan to the CEO. Year 1 Baseline: Successfully convert pipeline opportunities to meet a minimum first-year financial baseline of $900,000 in account gross profit (GP). What You Bring Industrial Construction Expertise: Extensive, practical experience managing multi-disciplinary industrial or commercial construction projects through the entire project lifecycle. Technical Knowledge: Deep understanding of how architectural, structural, mechanical, electrical, fire protection, and permitting requirements interact within active, live production environments. Commercial Acumen: Exceptional background in construction estimating, handling complex RFPs, tracking project expenses, and managing engineering consultants. Account Management: Elite relationship skills, comfortable navigating conversations from factory floors to corporate executive procurement. Software Fluency: Experienced using CRM, ERP, and project management tools (e.g., MS Project, Procore) to build dashboards and track metrics. Mobility: Willingness and flexibility to travel nationally to manufacturing facilities across Canada. Compensation & Benefits (CAD) Annual Base Salary: $140,000.00 Annual Performance Bonus: Up to $25,000.00 (tied to customer satisfaction metrics and contract margins) First-Year GP Expectation: Minimum $900,000.00 in account gross profit Gross Profit Bonus: 3% commission on total account gross profit if annual GP exceeds $900,000.00. Note: Once the $900,000 threshold is crossed, the 3% applies retroactively to all earned GP for that year from dollar one. If GP is $900,000 or less, no GP bonus is earned.

What you’ll do

Own and grow a major national enterprise account by developing client relationships and a pipeline targeting more than $20 million in revenue. Lead industrial construction projects from assessment and design through permitting, procurement, construction, commissioning, and closeout, while building scalable systems and maintaining strong customer service.

Requirements

Requires extensive practical experience managing multidisciplinary industrial or commercial construction projects through the full project lifecycle, including work in active production environments. Candidates should bring strong estimating, RFP, budget, engineering consultant, account management, and CRM/ERP skills, and be willing to travel nationally across Canada.

Listed skills

• Client Relationship Management · Preferred
• Stakeholder Management · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Industrial Construction Project Management
• Program Management
• National Account Growth
• Construction Estimating
• RFP Management
• Budget Management
• Change Order Management
• Engineering Coordination
• Permitting
• Procurement
• Commissioning
• Client Relationship Management
• CRM and ERP Systems
• Project Management Software
• Dashboard Development
• Stakeholder Management

Job areas

• Management & Leadership
• Construction
• Engineering
• Manufacturing
• Sales