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Mercury

Verified Job Source

The fintech more than 450K ambitious companies trust with their finances.

San Francisco, CA

Financial Services
1,001–5,000 people

About

Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 300K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Open positions

Senior Customer Support Service Delivery Program Manager

Remote · Canada, New York, New York, United States, Portland, Oregon, United States, San Francisco, California, United States

Lead high-impact programs to evolve the customer support service delivery model, with a primary focus on expanding and optimizing BPO partnerships. You will define criteria for work transitions, build business cases for operational changes, and manage end-to-end migrations across the service ecosystem.

Senior Risk Program Manager - Fraud & Disputes Enablement

Remote · Canada, New York, New York, United States, Portland, Oregon, United States, San Francisco, California, United States

Lead Bank Charter Readiness programs by translating regulatory expectations into actionable work plans and coordinating with cross-functional teams. Manage operational quality reviews, goal tracking, and data-driven continuous improvement initiatives for Fraud and Disputes.

Senior Technical Program Manager - Credit & Lending

Remote · Canada, New York, New York, United States, Portland, Oregon, United States, San Francisco, California, United States

The Senior Technical Program Manager will own the end-to-end delivery of technology programs for credit and lending products, acting as the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations. They are responsible for setting program strategy, managing dependencies, ensuring audit readiness, and driving cross-functional execution.