The fintech more than 300K ambitious companies trust with their finances.
San Francisco, CA
Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 300K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Remote · Canada, New York, New York, United States, Portland, Oregon, United States, San Francisco, California, United States
Coordinate operational readiness activities across customer support initiatives to ensure smooth launches, tooling changes, and process updates. Partner cross-functionally with Product, Engineering, and Enablement teams to align on requirements and maintain a centralized roadmap.
Remote · Canada, United States
You will lead the design and operationalization of governance mechanisms and controls to prepare the Customer Support organization for bank charter examinations. Additionally, you will own long-term partner bank governance, KPI monitoring, and audit readiness to ensure scalable, regulatory-compliant operations.