Digital Project Manager

Job summary

Plan and manage digital projects from needs assessment and project planning through production, client approvals, delivery, and budget closure. Oversee quality assurance, testing, accessibility, brand consistency, and troubleshooting while coordinating with clients and internal and external teams.

Job details

Live the LB difference! The Digital Project Manager is responsible for maintaining active communication with various departments and the programming team. They plan and coordinate the progress of projects, ensure prelaunch quality control, and support the Client Services team in defining client needs and priority management. Skills Excellent sense of organization and ability to manage priorities Ability to work with very tight deadlines, driven by results Organized, thorough and keen attention to detail Ability to logically structure and summarize information Remarkable knowledge of the project management, web-based solutions, search engine optimization (SEO), user experience (UX), marketing, social networks Excellent eye for quality control in a variety of formats Ability to clearly define questions and clarify thoughts Keen attention to detail and outstanding organizational skills Eager to explore and master new digital tools, driven by curiosity and resilience in fast-changing contexts Requirements Extensive experience in digital project management and quality control (a minimum of 5 years of experience) Bachelor's degree in administration, project management or another relevant field Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis Fluent with project management methodology and tools Possess knowledge of the following: Compatibility between browsers and platforms Responsive design Posting and social media characteristics, best practices and guidelines Design mock-ups and site architecture Accessibility standards (AODA/ADA/WCAG) Basic knowledge of HTML, web related technologies and lingo is an asset Experience managing digital projects for pharmaceutical or healthcare clients is an asset Main responsibilities Project management Contribute to project management with cross-functional internal and external stakeholders Analyze needs, carry out evaluations and draft project plan (budget, timelines, resources) Establish an overall project plan and develop more detailed plans according to client needs Create and follow production deadlines and assign tasks to the creation and production teams Engage in assigned tasks and manage the workload using project management software Communicate with clients and handle follow-ups, manage change requests, approvals, checks and quality control Assess and manage the risks, repercussions, assumptions and limitations of proposed solutions Ensure the quality of deliverables under their responsibility, keep content updated, add or obtain content from partners Ensure compliance with deadlines and budgets Participate in strategic project planning Manage the closure of projects and budgets Quality control Develop the structure and content for different test scenarios Write test cases and scripts Oversee the quality control of digital projects with respect to design as well as operational and content aspects Establish and maintain relationships with internal and external development teams and define the terms and conditions for external technical/operational tests (clients) Identify potential issues during the planning of a digital project that could impact accessibility, the final user experience, potential glitches or obstacles during the development process, etc. Oversee the validation test process from the first version developed (alpha/beta), including coordination with re-reading, content, strategy and creation Maintain brand standards (technical aspects, accessibility, user-friendliness, content) and ensure the internal cohesiveness of the project and of all projects under a specific brand Handle troubleshooting and investigate errors, potential problems and glitches that could arise during a project's digital quality control step Clearly communicate questions and corrections to the appropriate stakeholder who may not have any experience in digital projects For the Lemieux-being of our employees Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine Flexible 37.5-hour work week in a hybrid formula Attractive vacation time, welcome days, work-life balance days, and more Summer schedule to enjoy Friday afternoons off (4 months) Possibility of working abroad for a period of 1 month Training program and personalized professional happiness meetings Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.) A dynamic team of 120+ employees across Canada with offices in Sherbrooke and Montréal A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being

What you’ll do

Plan and manage digital projects from needs assessment and project planning through production, client approvals, delivery, and budget closure. Oversee quality assurance, testing, accessibility, brand consistency, and troubleshooting while coordinating with clients and internal and external teams.

Requirements

Requires at least five years of digital project management and quality control experience, a bachelor's degree in administration, project management, or a related field, and intermediate-to-advanced English. Candidates should be familiar with project management methods and tools, web and social media practices, responsive design, accessibility standards, and basic HTML; healthcare or pharmaceutical client experience is an asset.

Benefits

• Group Insurance
• Employer-Paid Insurance Premiums
• Telemedicine
• Flexible Work Week
• Vacation Time
• Work-Life Balance Days
• Summer Schedule
• Possibility of Working Abroad
• Training Program
• Professional Development Meetings
• Employee Activities
• Inclusive and Respectful Workplace

Listed skills

• Quality Control · Preferred
• Risk Management · Preferred
• HTML · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Digital Project Management
• Quality Control
• Project Planning
• Budget Management
• Timeline Management
• Risk Management
• Client Communication
• Change Request Management
• Test Case Development
• Accessibility Standards
• Responsive Design
• Search Engine Optimization
• User Experience
• Social Media
• HTML
• Cross-Functional Collaboration

Job areas

• Management & Leadership
• Technology
• Marketing
• Creative & Media

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