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Job summary

Manage visualizer integrations throughout the customer life cycle while collaborating with internal teams to deliver exceptional experiences. Design maintainable, scalable solutions and provide technical expertise to drive best-in-class customer outcomes.

Job details

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company. About our product Our technology lets you preview products in your own room before you buy them. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r [https://www.roomvo.com/rugdemo4r] About you You take pride in exceeding expectations. You love learning new things and solving puzzles. Getting the right answer just feels awesome. You are always looking for improvements and ways to automate. You pay close attention to details and it bugs you when others do not. You thrive in a team that challenges you and lifts each other up. Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor. You are not afraid to convince someone to change their mind and you recognize when you need to change yours. You are excited to take on new challenges and be part of leading edge technology for key customers in the interior decor space. We hire humans, not job descriptions. You should apply even if this role and salary range don't align with your experience. We’re happy to create unique roles and compensation for the right talent. What You’ll Do * Manage visualizer integrations throughout the entire life cycle of our customers * Work closely with our Professional Services team to deliver exceptional visualizer experiences on time * Design elegant, maintainable, and scalable visualizer solutions that help our customers achieve their goals, while balancing complexity and technical debt * Become a trusted partner to internal teams (Customer Success, Sales, Product, etc), providing technical expertise and sharing best practices to drive best-in-class customer experiences * Collaborate with leadership to create and maintain processes, templates and documentation * Engage as a mentor within the Technical Project Management and Professional Services teams Requirements * Exceptional organizational skills, and ability to manage complex technical projects under tight deadlines * Ability to make judicious decisions quickly and effectively under ambiguous circumstances * Excellent communication skills and ability to motivate team members to deliver results * Experience working in a collaborative environment and promoting a teamwork mentality * Able to determine, define, and document clear deliverables, and identify roles and responsibilities of project members * Good understanding of web technologies (single page applications, cookies, web views in native applications, HTML, TypeScript) * Familiarity with programming/scripting About our culture * We're a remote-first company that encourages our employees to work from where they're most productive. * We work in tight-knit teams to cultivate an ownership mentality. * We cherish curiosity and an obsession for details because we know these details are invaluable over the long run. * We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency. * Work anywhere in the world for up to 3 months! * We value families, by offering a parental leave program * We offer a work-from-home stipend * Your birthday (and our company's birthday) is a day off! About our hiring process Now: You upload your resume and complete a brief questionnaire, and video response. Step 1: We arrange a video call with you to assess your abilities. Complete a take-home assessment. Step 2: You attend the second video interview soon after. Step 3: You meet one of the founders. Step 4: You receive an offer. AI in Recruitment - At Leap Tools, we leverage AI technology to enhance our recruitment process. These tools assist with tasks such as resume screening, sourcing prospective candidates, and to support administrative tasks for enhanced operational efficiency. Founders and senior leadership are directly involved in our recruitment process, and AI is never used to make the final hiring decision. We are committed to the responsible use of AI in our hiring practices. Expected salary range, Ontario based: $60,000 - $100,000 + other benefits. We value exceptional talent above all else. If your expectations or seniority sit outside the stated range, you should still apply. We can scale roles and compensation to match your unique situation. This is an existing position on the team. Leap Tools is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the interview process. If you require any accommodation, please contact us at ta@leaptools.com [ta@leaptools.com]. Take the Leap. Apply now. Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r [https://www.roomvo.com/rugdemo4r] You should apply to this job even if you don't fit this role perfectly because we can create a new role for you with corresponding compensation.

What you’ll do

Manage visualizer integrations throughout the customer life cycle while collaborating with internal teams to deliver exceptional experiences. Design maintainable, scalable solutions and provide technical expertise to drive best-in-class customer outcomes.

Requirements

Requires exceptional organizational skills and the ability to manage complex technical projects under tight deadlines. Candidates must have a good understanding of web technologies and experience working in a collaborative, team-oriented environment.

Benefits

• Remote-first work environment • Parental leave program • Work-from-home stipend • Birthday off • Company birthday off • Work from anywhere for up to 3 months

Listed skills

• HTML · Preferred
• Documentation · Preferred
• Communication · Preferred
• TypeScript · Preferred
• Project management · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Technical project management
• Web technologies
• HTML
• TypeScript
• Single page applications
• Cookies
• Web views
• Programming
• Scripting
• Communication
• Mentoring
• Documentation
• Process improvement
• Customer success
• Project Management
• Curiosity
• Leadership
• Detail Oriented
• Artificial Intelligence
• Organizational Skills
• Sales
• Customer Success Management
• Balancing (Ledger/Billing)
• Scalability
• Teamwork
• Administrative Functions
• Operational Efficiency
• HyperText Markup Language (HTML)
• Technical Projects
• Web Technologies
• Technical Debt
• Resume Screening
• Motivational Skills

Job areas

• Technology
• Management & Leadership
• Software
• Customer Service & Support
• Consulting
• Technical Project Manager
• Information and Communications Technology Service Managers
• Project Management Specialists