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The Senior Project Manager will lead high-volume fashion and apparel eCommerce content production workflows from intake to final delivery. They are responsible for coordinating cross-functional teams, managing supplier inputs, and ensuring project milestones are met through effective scheduling and reporting.

Job details

About SJC [https://www.stjoseph.com/about] SJC stands as Canada’s largest privately owned communications company, distinguished by its portfolio of leading media brands, including Toronto Life, Chatelaine, and Maclean’s. A dynamic and influential organization within the industry, SJC excels in the creation, publication, and production of best-in-class content through its comprehensive content and creative studios, advanced advertising technology, and state-of-the-art print facilities. We collaborate with clients across North America to deliver innovative marketing solutions that effectively inform, inspire, and empower audiences across all platforms. With significant reach and influence, SJC has proudly been recognized as one of Canada’s Best Managed Companies for 22 consecutive years, a testament to our commitment to excellence. To learn more about our organization, please visit www.stjoseph.com [http://www.stjoseph.com/] From its full-service multi-studio facility, SJC Content works with leading brands and retailers to create content for every channel, including photography, video, social animation, interactive e-commerce content and digital signage. The Mar-Comm Project Manager drives the planning and execution of seasonal and other strategic marketing campaigns, leading collaboration on these projects both cross-functionally and with a network of vendor partner marketing agencies. ROLE OVERVIEW SJC is seeking a Senior Project Manager for an initial 3-5 month contract to lead complex, high-volume fashion and apparel eCommerce content production workflows. This role will coordinate intake, quoting, sample readiness, production scheduling, creative/studio handoffs, QA milestones, upload readiness, reporting, and escalations. The ideal candidate understands fast-paced retail production, can manage multiple stakeholders and suppliers, and is comfortable using workflow systems and dashboards to turn volume, blockers, and deadlines into clear action plans. KEY RESPONSIBILITIES * Own day-to-day project delivery across assigned apparel and eCommerce content workstreams from intake to final delivery/upload readiness. * Coordinate supplier/Walmart inputs, quote requirements, sample status, shot lists, production schedules, retouching, copy, QA, and final asset packaging. * Maintain clear project plans, workback schedules, status reporting, risk logs, escalation paths, and action owners by category, supplier, and mod-week deadline. * Partner with the Producer and studio leads to sequence work by category, setup, complexity, sample readiness, batch size, and capacity constraints. * Use workflow tools and dashboards to track SKU status, sample blockers, throughput, rework, SLA exposure, upload readiness, and launch risks. * Lead internal check-ins, supplier/client status updates, and issue-resolution meetings with concise and actionable communication. * Identify process improvements that reduce manual status chasing, production bottlenecks, avoidable rework, and upload exceptions. REQUIRED EXPERIENCE AND SKILLS * 5-8+ years of project management experience in retail production, eCommerce content, agency operations, fashion/apparel, studio production, or integrated marketing execution. * Strong understanding of high-volume production workflows, creative/studio dependencies, asset requirements, sample readiness, approvals, and delivery timelines. * Demonstrated ability to manage multiple concurrent workstreams, stakeholders, suppliers, and deadlines with strong attention to detail. * Experience using project management or workflow tools such as Wrike, ClickUp, Monday.com, Workfront, Airtable, Smartsheet, or comparable systems. * Comfort with dashboards, reporting, KPI tracking, and communicating risks before they become delivery issues. * Strong written and verbal communication skills with the ability to escalate clearly and professionally. * Retail, Walmart, marketplace, apparel, creative production, or content enrichment experience is a strong asset. AI, WORKFLOW AND TECHNOLOGY EXPECTATIONS * Comfort managing AI-assisted workflows where automation supports intake parsing, SKU classification, shot planning, asset checks, reporting, and content completeness validation. * Ability to translate system outputs into practical project actions and escalation priorities. * Experience working with BI dashboards, production reporting, automated workflow triggers, or data-driven capacity planning is an asset. * Must be able to maintain human accountability for approvals, scope changes, supplier communication, timing, and final delivery quality. IDEAL CANDIDATE PROFILE * Highly organized, calm under pressure, and able to bring structure to ambiguous or fast-moving production environments. * Comfortable working with creative, studio, technology, logistics, and client teams simultaneously. * Commercially aware; understands the impact of rework, missing inputs, rush requests, and scope changes on cost and delivery. * Practical problem-solver who can move work forward without overcomplicating the process. SUCCESS MEASURES * Clear visibility into all active SKUs, samples, blockers, production stages, and delivery risks. * Improved on-time delivery, fewer last-minute escalations, and stronger supplier/client communication. * Reliable project governance and reporting that supports weekly status, monthly scorecards, and launch readiness. * Smooth coordination between PM, producer, creative, studio, retouching, content QA, and upload teams. Benefits at SJC: [https://www.stjoseph.com/careers-and-culture] SJC is committed to the well-being and professional development of its employees. Our employee benefit includes: * Exclusive employee subscription rates for SJC publications. * A complimentary 1-year Toronto Life Insider membership. * Discounted annual GoodLife membership. * Participation in the Perkopolis Perk Program, offering employee pricing at a wide range of retailers. A Workplace Built for Everyone: SJC Values * Amaze our customers: We put our customers’ evolving needs at the heart of the business and inspire through our ideas, quality and service. * Be relentlessly curious: We take the initiative to learn, try new things and brainstorm the next big idea. * Respect every individual as equal: We value diversity as the means to creativity and cultivate a collaborative environment where everyone belongs. * Innovate and adapt with urgency: Forward-thinking and flexible, we react quickly and boldly to change. * Contribute to our community: We apply our resources and passions to make a difference – for people and our planet Accommodations at SJC [https://www.stjoseph.com/accessibility-at-sjc] SJC is proud to be an equal-opportunity employer, where everyone feels welcome and has the opportunity to thrive. We're committed to creating inclusive and barrier-free recruitment processes and work environments. If you're contacted for an interview and require any accommodations to ensure a fair and equitable experience, please let our Human Resources team know. We'll handle any information you share with complete confidentiality. Inclusion at SJC [https://www.stjoseph.com/careers-and-culture] Equality and respect for all is one of our founding values and core beliefs at SJC. We are a diverse group with associates of all ages, orientations, races and talents. We celebrate this diversity and we draw strength from it. Inclusivity at SJC means fostering a culture that welcomes and respects each individual as equal – both inside our walls and within the larger community.

What you’ll do

The Senior Project Manager will lead high-volume fashion and apparel eCommerce content production workflows from intake to final delivery. They are responsible for coordinating cross-functional teams, managing supplier inputs, and ensuring project milestones are met through effective scheduling and reporting.

Requirements

Candidates must have 5-8+ years of project management experience in retail, eCommerce, or studio production environments. Proficiency in workflow tools and the ability to manage complex, high-volume production schedules with strong attention to detail is required.

Benefits

• Exclusive employee subscription rates for SJC publications • Complimentary 1-year Toronto Life Insider membership • Discounted annual GoodLife membership • Perkopolis Perk Program

Listed skills

• Quality assurance · Preferred
• Data analysis · Preferred
• Risk Management · Preferred
• Communication · Preferred
• Project management · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Retail production
• ECommerce content
• Workflow management
• Creative production
• Studio production
• Stakeholder management
• Vendor management
• KPI tracking
• Risk management
• Process improvement
• Data analysis
• Communication
• Apparel industry knowledge
• Quality assurance
• High Volume Production
• Influencing Skills
• Composure
• Monday.com
• Influencing Without Authority
• Accountability
• Workflow Management
• Curiosity
• Product Launch Readiness
• Airtable
• Workflow Automation
• Project Delivery
• Planning
• Advertising Technology
• ClickUp (Software)
• Artificial Intelligence
• Photography
• Animations
• Automation
• Business Intelligence
• Dashboard
• Capacity Planning
• Confidentiality
• Content Creation
• Creativity
• Digital Signage
• E-Commerce Management
• Packaging And Labeling
• Marketing
• Innovation
• Integrated Marketing Communications
• Problem Solving
• Key Performance Indicators (KPIs)
• Project Management
• Milestones (Project Management)

Job areas

• Management & Leadership
• Creative & Media
• Retail
• Marketing
• Technology
• Apparel and Fashion Professional
• E-Commerce Manager
• Sales and Marketing Managers
• Online Merchants
• Business Operations Specialists, All Other