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Program Manager – Retail Supply Chain Transformation

  • Toronto, ON
  • On-site
  • Posted Oct 9, 2026
  • 1 position

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Employment type
Full-time
Experience level
Lead · 10+ years
Posting language
English
Working hours
40 hours per week
Seniority
Director
Application method
Direct apply is available

Job summary

Lead large-scale, multi-phase retail supply chain transformation programs across business and technology workstreams, including AI/ML initiatives and supply chain platform implementations. Improve inventory, forecasting, replenishment, logistics, fulfillment, cost, and operational efficiency while overseeing integrations across suppliers, distribution centers, stores, and e-commerce channels.

Job details

Role Overview We are seeking an experienced Program Manager – Retail Supply Chain Transformation to lead large-scale, multi-phase transformation programs across the retail supply chain. The ideal candidate will have strong experience in retail supply chain transformation, supply chain technology implementations, AI-driven initiatives, and cross-functional program leadership. This role will drive measurable improvements across inventory, replenishment, logistics, fulfillment, operational efficiency, and customer experience. equired Qualifications Experience managing large-scale supply chain transformation or technology programs. Strong Retail Supply Chain experience. Experience delivering AI/ML solutions for supply chain use cases such as: Demand forecasting Inventory optimization Automated replenishment Experience with retail supply chain technologies such as WMS, OMS, inventory management, TMS/transportation, or logistics platforms. Understanding of omnichannel fulfillment, micro-fulfillment, same-day delivery, or last-mile logistics. Key Responsibilities Lead end-to-end retail supply chain transformation programs across multiple business and technology workstreams. Drive improvements in inventory accuracy, demand forecasting, replenishment, logistics, fulfillment, cost, and operational efficiency. Manage AI/ML-driven supply chain initiatives, including demand forecasting, inventory optimization, and automated replenishment. Lead implementation and upgrades of WMS, OMS, inventory management, transportation/logistics, and other supply chain platforms. Drive omnichannel fulfillment initiatives, including micro-fulfillment, same-day delivery, and last-mile logistics. Oversee system integrations connecting suppliers, distribution centers, retail stores, and e-commerce channels

What you’ll do

Lead large-scale, multi-phase retail supply chain transformation programs across business and technology workstreams, including AI/ML initiatives and supply chain platform implementations. Improve inventory, forecasting, replenishment, logistics, fulfillment, cost, and operational efficiency while overseeing integrations across suppliers, distribution centers, stores, and e-commerce channels.

Requirements

Requires experience managing large-scale supply chain transformation or technology programs and strong retail supply chain expertise. Candidates should have experience delivering AI/ML supply chain solutions, working with platforms such as WMS, OMS, inventory management, and TMS, and understanding omnichannel fulfillment and last-mile logistics.

Listed skills

  • Inventory Optimization · Preferred
  • Demand Forecasting · Preferred
  • Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Retail Supply Chain Transformation
  • Program Leadership
  • Supply Chain Technology Implementation
  • Artificial Intelligence and Machine Learning
  • Demand Forecasting
  • Inventory Optimization
  • Automated Replenishment
  • Warehouse Management Systems
  • Order Management Systems
  • Inventory Management
  • Transportation Management
  • Omnichannel Fulfillment
  • Micro-Fulfillment
  • Last-Mile Logistics
  • System Integration
  • Cross-Functional Leadership

Job areas

  • Management & Leadership
  • Logistics
  • Retail
  • Technology
  • Transportation